Technical Sales Associate
Altec · Daleville, VA · 1 wk ago
Business DevelopmentFull-time
Responsibilities
- Interact with customers in ways that add value, occasionally entertaining customers ensuring a positive experience.
- Develop and maintain knowledge of Altec products, customers, administrative and production processes.
- Serve customers by providing quotes, pricing, change orders, shipping and delivery information, while also facilitating quality issues and hosting factory tours and inspections.
- Work with engineering and operations teams to communicate customer needs and propose solutions.
- Participate in events to continuously improve our organization and our team members.
Requirements
- Bachelor’s Degree required
- Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred
- Available for overnight travel up to 10%
- Must be able to independently analyze problems & develop solutions
- Excellent communication skills
- Candidate must be able to independently manage their time and tasks
Qualifications
- The position will distinguish our organization with professionalism, best practices and deliverables that build customer loyalty.
Skills
- Customer Service
- Sales Support
- Technical Support
- Product Knowledge
- Problem Solving
- Communication Skills
- Time Management
Benefits
- Competitive Salary
- Comprehensive Benefits Package
- Medical, Dental, Vision and Prescription Drug Program
- Retail 401(k) Traditional or Roth Program Options with Company Match
- Vacation and Holidays
- Parental Leave
- Short Term and Long Term Disability Leave
- Flexible Spending Accounts
- Tuition Assistance Program
- Employee Assistance and Mental Health/Substance Abuse Program
- Life Insurance, Accidental Death and Dismemberment Insurance
- Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
- Additional Wellness Programs and Rewards
Pay
Competitive salary that rewards performance and dedication.
Schedule
Not specified