Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work in a result-driven, fast-paced environment.

You will undergo extensive formalized training and work under a mentor to develop skills in CaptiveAire products, application engineering processes, and business development and sales strategies.

Why Work for CaptiveAire?

• Nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment.
• Primary purpose: to provide fully integrated, sustainable HVAC systems.
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service at the lowest possible price.
• Strong commitment to employee development, including sponsorship for Professional Engineering (PE) license and continuous education through weekly webinars and company-developed technical videos.

Employee testimonials highlight a culture of continuous learning, autonomy, entrepreneurial spirit, and a focus on end users. The company operates with a decentralized structure, encouraging quick action on good ideas and direct impact on the HVAC industry.

Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, delivering sustainable products and the latest technologies tailored to customer needs.
• Work directly with engineers, contractors, end users, and food service dealers.
• Perform inside sales support, application engineering, and outside sales, including presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Deliver top-notch customer service, prioritizing quick turnaround times and going above and beyond for customers.
• Continuously evaluate and improve processes and the customer experience.

A typical day may include outside sales meetings, application engineering, project management of installations, service and technical support, and territory development (e.g., presentations to the engineering community or visiting customers). Expect 2-3 days in the office, 1-2 days on job sites, and 1 day dedicated to territory development.

Requirements

• 2-5 years of experience.
• 4-year technical degree in mechanical, electrical, construction, or a science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving mindset with a passion for continuous learning.
• Strong desire to interface with customers.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for training opportunities.
• For engineering graduates: expectation to complete the FE Exam within 6 months of employment.
• Must be a "go-getter."

Benefits

• Medical, dental, and vision insurance.
• Disability and life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays and paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Pay

$70k-$100k base salary, negotiable based on experience, with additional monthly bonus based on productivity and profits.