Technical Sales Account Manager
DSJ Global · Farmers Branch, TX · 2 wk ago
On-siteCustomer Service$115k/yrFull-time
About the role
The Technical Sales Account Manager will be responsible for:
- Serve as the primary point of contact for customers, owning relationships, communications, issue resolution, and overall program performance.
- Manage the entire program lifecycle from RFQ and quoting through NPI, production ramp-up, ongoing manufacturing, and final shipment.
- Drive program execution by managing timelines, milestones, priorities, and delivery performance to ensure on-time, on-spec results.
- Collaborate cross-functionally to lead engineering change (ECN) implementation and coordinate corrective actions for quality, cost, and delivery issues.
- Escalate risks and operational challenges while providing solutions to leadership and ensuring customer expectations are met.
- Manage excess and obsolete inventory in partnership with Supply Chain and Finance.
Qualifications
- 5+ years of experience in contract manufacturing, electronics manufacturing services (EMS), or PCB manufacturing environments.
- Ability to interpret Gerber files, layout drawings, BOMs, and other engineering documentation.
- Techincal background with an Engineering degree or equivalent engineering/manufacturing experience.
- Proven ability to blend technical sales, customer-facing account management, and project management while driving new business opportunities and customer solutions.
Pay
$90 - $115k/yr + commission
Schedule
N/A
Benefits
- Competitive compensation and performance-based incentives
- Professional development and leadership training opportunities
- Inclusive and collaborative work environment