Technical Representative

About the role

The Technical Representative will be responsible for working with Sales Representatives to grow guarantee and product sales by providing installation training, job support services and inspections. The ideal candidate will live in the Cleveland or Columbus, OH area. Heavy car travel is to be expected, with up to six overnight stays per month. The territory will include all of Ohio, Northern, KY and parts of West Virginia.

Responsibilities

• Performs inspections of field applications by Johns Manville approved contractors in a way that protects JM yet encourages contractors to repurchase from JM
• Demonstrates new products to owners, specifiers and contractors that have the confidence to buy
• Responsible for improving JM owner relationships while solving guarantee claims issues
• Conducts training seminars for owners, specifiers and contractors
• Maintains and builds relationships with Johns Manville approved contractors field personnel
• May be required to perform other related duties as assigned

Requirements

• Bachelor's degree in Engineering or 3 years of roofing related experience
• Low slope commercial roofing experience preferred
• Proven interpersonal, verbal and written communication skills
• Experience giving presentations
• Proven problem resolution skills
• Ability to learn other applicable software applications i.e., Guarantee Management System
• Proficient in Microsoft Word, Excel, Outlook
• Proven ability to negotiate
• Ability to work independently and in a team environment
• Ability to interface at all levels of the organization, both internally and externally
• Travel up to 50% of the year
• Primary work environment is typically in the field at a customer's facility or on a job site; may be exposed to environmental conditions of cold, heat, high noise levels, moving mechanical parts, heights, dust mist gas fumes, extensive walking or climbing, etc.
• Must be able to drive a vehicle and carry a valid driver's license
• May be required to lift, carry, push or pull up to and including 25 pounds

Pay

$66,000.00-$90,800.00 Annual. This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.

Benefits

• Choice of comprehensive medical plans, dental plan, vision plan, wellness program and critical illness insurance
• 401(k) plan with company match
• Paid vacation, paid sick leave, and parental leave for eligible employees
• Basic life insurance, short-term and long-term disability coverage, employee assistance program, and business travel accident coverage
• Supplemental life insurance and accidental death and dismemberment insurance
• Health spending account, traditional flexible spending account, and dependent care spending account
• Tuition reimbursement program for undergraduate and certain graduate programs
• Educational opportunities and company-wide mentoring program
• Soft and hard skills training facilitated by internal and external presenters