Technical Project Manager - Composable eCommerce - Remote

About the role

NTT DATA is seeking a Technical Project Manager - Composable eCommerce to join our team in Dallas, Texas (US-TX), United States (US).

Responsibilities

• Own the end-to-end delivery lifecycle for global composable eCommerce and headless web initiatives.
• Establish project charters, delivery roadmaps, milestones, release plans, dependencies, and governance structures.
• Lead Agile ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Cook up cross-functional teams consisting of developers, architects, QA engineers, UX teams, content authors, business analysts, and client stakeholders.
• Identify and resolve cross-team dependencies and delivery blockers.
• Establish delivery processes that promote predictable execution, quality, and continuous improvement.
• Manage release planning across development, QA, UAT, staging, and production environments.
• Scope, Budget & Risk Management
• Manage project scope, schedules, budgets, resources, and delivery commitments.
• Establish and enforce formal change control processes.
• Track project financials, resource utilization, burn rates, forecasts, and SOW commitments.
• Identify technical, operational, integration, and organizational risks and develop mitigation strategies.
• Proactively manage dependencies involving APIs, content models, integrations, platform capabilities, and deployment pipelines.
• Escalate critical issues appropriately and drive timely resolution.
• Client & Stakeholder Management
• Serve as the primary delivery contact for enterprise clients and senior stakeholders.
• Conduct regular project status meetings, steering committee reviews, and executive-level reporting.
• Provide clear reporting on schedule, budget, scope, risks, issues, dependencies, quality, and overall project health.
• Translate complex technical concepts into clear business implications and recommendations.
• Manage stakeholder expectations and facilitate decisions when priorities or requirements conflict.
• Maintain strong client relationships and drive overall customer satisfaction.
• UAT, Quality & Release Management
• Lead and govern the User Acceptance Testing (UAT) process.
• Coordinate business users, QA teams, developers, and content teams throughout testing cycles.
• Track defects, remediation, dependencies, and release readiness.
• Monitor production readiness and coordinate deployment activities.
• Ensure appropriate documentation, testing evidence, approvals, and release controls are in place.
• Drive continuous improvement in delivery quality and defect prevention.

Qualifications

• 10+ years of overall IT project/program management experience.
• 8+ years managing complex digital, eCommerce, web application, or composable architecture projects.
• Demonstrated experience delivering Headless/Composable eCommerce solutions.
• Hands-on project delivery experience with CommerceLayer, Contentful, Next.js, and Vercel, or closely comparable technologies.
• Strong understanding of eCommerce architecture, APIs, integrations, CMS platforms, and modern web development.
• Strong experience with Agile/Scrum methodologies; experience with Kanban, SAFe, or hybrid delivery models is an asset.
• Advanced experience with Jira and Confluence.
• Experience with project planning and visualization tools such as MS Project, Smartsheet, Miro, or equivalent platforms.
• Excellent communication, presentation, negotiation, and stakeholder-management skills.
• Demonstrated ability to lead high-performing, distributed teams in a fast-paced enterprise environment.
• Strong problem-solving skills and the ability to manage complex delivery issues and escalations.
• PMP, CSM, Or PSM Certification Is Required.
• CommerceLayer training, certification, or developer fundamentals exposure.
• Experience with commercetools or other headless commerce platforms.
• Experience with cloud-based architectures and modern CI/CD practices.
• Experience managing ERP, PIM, payment, inventory, fulfillment, and third-party integrations.
• Experience with enterprise security, accessibility, performance, and compliance initiatives.
• Experience working with external platform partners such as Vercel, Contentful, CommerceLayer, and technology consulting firms.