Technical Project Manager

Arlington, VA – Onsite Full-time

Responsibilities

• Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery.
• Report progress and status to senior management.
• Maintain a deep understanding of the design approaches and technologies utilized in your area.
• Focus on customer experience, the build and delivery processes, and the problems to be solved.
• Work across multiple scrum teams (cross‑cutting across products, teams, and/or technologies, or vertically focused on a single product or feature set).
• Align dependent organizations and remove or mitigate all blocking issues.
• Operate with limited guidance, seeking input as needed because the product and delivery strategy is defined while the design is not.
• Understand the business and technical requirements for the solutions being built.
• Grasp the needs of engineers and technical operations teams who must build, maintain, and operate the system throughout its lifecycle.
• Recognize complex designs and propose simplified solutions by collaborating with software design engineers, principals, and TPMs.
• Help customers and engineering teams make trade‑off decisions by considering business goals, technical platform strategy, customer experience, and maintainability.
• Identify blocking issues and manage their resolution; assess, track, and mitigate issues and risks at multiple levels.
• Write documentation as required.
• Partner with industry vendors that provide technology or user‑experience design components, working with them on implementation plans, roadmaps, and partnership opportunities to increase development velocity and learning.
• Communicate project issues and status concisely and professionally for senior‑leadership consumption, escalating blocking issues when appropriate.
• Communicate progress, anticipate bottlenecks, provide escalation management, and continuously assess and mitigate issues/risks.
• Work across teams to optimize processes.
• Regularly review metrics and proactively seek new and improved data/mechanisms for visibility, ensuring the program stays aligned with organizational objectives.
• Manage programs to meet their stated objectives.

Qualifications

• Proven experience planning and delivering coordinated technology projects from inception to completion.
• Experience reporting to senior management and presenting concise status updates.
• Deep knowledge of design approaches and relevant technologies in your domain.
• Demonstrated ability to work across multiple scrum teams and align cross‑functional organizations.
• Strong problem‑solving skills with a focus on customer experience and delivery processes.
• Ability to identify, assess, track, and mitigate risks and blocking issues at various levels.
• Excellent written and verbal communication skills, including documentation creation.
• Experience partnering with external vendors on technology or UX components and managing implementation roadmaps.
• Track record of optimizing processes and improving visibility through metrics and data analysis.
• Capability to make trade‑off decisions by balancing business goals, technical strategy, and maintainability.