Technical Project Manager

About the role

UST is a mission‑driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries, embedding innovation and agility into client solutions to create transformative, human‑centered experiences. The Technical Project Manager will lead delivery of technology initiatives across the ecosystem, focusing on the TriZetto FACETS Core Administration Platform.

Responsibilities

• Lead multiple concurrent projects involving FACETS application development, enhancements, upgrades, integrations, and production support
• Manage project scope, schedule, budget, resources, risks, dependencies, and stakeholder expectations
• Facilitate project planning, sprint reviews, release management, and executive status reporting
• Establish project governance, delivery metrics, and reporting mechanisms
• Ensure alignment of project objectives with business priorities and strategic goals
• Identify and mitigate risks, issues, and dependencies across workstreams
• Manage cross‑functional teams operating in onshore/offshore delivery models
• Foster strong collaboration with internal stakeholders, vendors, and healthcare business partners
• Drive executive communication and reporting

Requirements

• 12+ years of IT industry experience
• Minimum 5+ years of Healthcare Payer domain experience
• Proven experience managing enterprise‑scale software development and support projects
• Experience leading distributed teams across multiple locations
• Strong experience with TriZetto FACETS Core Administration Platform
• Experience delivering Application Development Projects, System Upgrades & Modernization Programs, Application Support & Maintenance Initiatives, and Production Support Engagements
• Healthcare Payer Domain Knowledge: deep understanding of Claims Processing, Membership & Enrollment, Provider Management, Billing & Premium Management
• Familiarity with HIPAA and healthcare regulatory requirements (preferred)

Skills

• Strong stakeholder management and communication skills
• Excellent project planning, execution, and governance capabilities
• Experience managing vendor and client relationships
• Strong risk, issue, dependency, and change management expertise
• Technical Project Leadership
• Program Governance & Reporting
• Executive Communication
• Agile Delivery Management
• Strategic Planning & Execution
• Team Leadership & Coaching
• Healthcare Payer Domain Expertise
• Client Relationship Management
• Certifications & Tools (Preferred): PMP Certification; Agile/Scrum Certification (CSM, PMI‑ACP, SAFe, or equivalent); Experience with JIRA, Azure DevOps, ServiceNow, or similar delivery management tools

Benefits

• Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year
• 6 days of paid sick leave each year (pro‑rated for new hires)
• 10 paid holidays
• Eligible for paid bereavement leave and jury duty
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
• Medical, dental, and vision insurance for employees and their US‑resident dependents
• Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, short‑ and long‑term disability benefits
• Option to purchase additional voluntary short‑term disability benefits
• Eligible to participate in a Health Savings Account (HSA) and a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
• Part‑time employees receive 6 days of paid sick leave each year (pro‑rated) and are eligible for the 401(k) plan with employer matching
• Full‑time temporary employees receive 6 days of paid sick leave