Technical Project Manager

Job Responsibilities

• Manage day-to-day operations across Tier 1, Tier 2, and Tier 3 support functions.
• Lead infrastructure and application support projects through full SDLC / operational lifecycle.
• Cookordination across engineering, network operations, and support teams to ensure service availability.
• Oversee implementation and administration of infrastructure monitoring tools.
• Manage configuration, release, and deployment pipelines including CI/CD setups.
• Collaborate with technical teams on switches, routers, Oracle RAC, Ansible Tower, and related infrastructure.
• Apply PMP methodologies for project planning, scheduling, and resource management.
• Utilize JIRA and Confluence extensively for project tracking, documentation, and reporting.
• Work closely with team leads to enforce SLAs and process improvement aligned with ITIL best practices.
• Develop operational documentation, runbooks, and performance dashboards.

Qualifications

• Bachelor’s degree (or higher) in Computer Science, Information Technology, Electronics, or Engineering required.
• 15+ years of experience managing large-scale technical or infrastructure projects.
• Demonstrated experience in call center / help desk environments (Tier 1–3).
• Proven background in infrastructure and application support delivery.
• Proficiency in JIRA and Confluence (expert level required).
• Strong hands-on understanding of network devices (switches, routers) and monitoring platforms.
• Solid technical grounding in Electronic or Network Engineering and Database Engineering.
• In-depth knowledge of Oracle RAC and Ansible Tower.
• Experience establishing CI/CD pipelines and automation frameworks.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder-management skills.
• Ability to thrive in fast-paced, mission-critical environments.
• Must have active PMP certification.
• Must be a US citizen and must have lived in the US for 3 years in past 5 years.
• Must be able to hold and maintain a Secret Clearance.

Benefits of working at Objectstream

• Collaborative, innovation-focused culture.
• Competitive salary and benefits package.

Objectstream

We are a VEVRAA federal contractor and request priority referral of veterans for available positions.