Technical Project Manager

Responsibilities

The Technical Project Manager (TPM) provides planning, management, oversight, and communication, both internal and external (client facing) for custom development projects. The primary objectives for the TPM are in-depth management of multiple projects throughout the entire project lifecycle (discovery, planning, development, QA, delivery), facilitating adherence to and understanding of different project management methodologies and handling and coordinating client communications.

The TPM serves as the primary point of contact for clients, responds to questions and concerns, receives and evaluates change requests, and ensures proper change request procedure is followed. The TPM is also responsible for updating various internal departments on project status as needed.

• Significant multitasking, strong communication ability, and extensive organization & documentation skills required.
• Manage 8-10 projects varying substantially in size, requirements, team count, stage of project lifecycle, and communication need.
• Guide projects throughout the project lifecycle.
• Manage and maintain the projects backlog, meetings, sprints, and scrums.
• Act as the primary point of contact for client communication.
• Document all communication, project progress, overages, and change requests for each project.
• Reviewing all project communication for each active project.
• Following up with developers as needed.
• Escalating any projects that are not meeting or exceeding the client's expectations.
• Organize both internal and client involved meetings.
• Maintain personal and team time management, prioritization, and project triage skills to ensure no conflicts with team member's schedules and avoid disruptive scheduling.
• Monitor project alignment to projected timeline.
• Ensure documentation of design approval, go-live approval, time line adjustments and other key requests for approval of significant impact on the project or project completion.
• Review workload assigned and development team member's expected tasks and hours required on a weekly basis to inform recruiting and sales priorities.
• Supervise and contribute to the QA process.
• Helping to audit a site for basic functionality, creating tasks from bug reports, and ensuring team members complete those tasks as assigned.

Core Responsibilities

Manage 8-10 projects varying substantially in size, requirements, team count, stage of project lifecycle, and communication need.
Guide projects throughout the project lifecycle.
Manage and maintain the projects backlog, meetings, sprints, and scrums.
Act as the primary point of contact for client communication.
Document all communication, project progress, overages, and change requests for each project.
Reviewing all project communication for each active project.
Following up with developers as needed.
Escalating any projects that are not meeting or exceeding the client's expectations.

Operational and Administrative Responsibilities

• Completing or exceeding billable hours requirement weekly (typically at least 30 hours of billable work a week).
• Meeting with the development team in weekly project management meetings and summarizing via e-mail.
• Aiding with various operational and administrative tasks as needed.

Preferred Qualifications

• 2+ years experience in Project Management managing multiple projects involving 2+ developers.
• Experience driving or facilitating Agile methodology with emphasis on scrum.
• 5+ years combined experience in back-end or full stack development.
• 2+ years experience with .NET and C#.
• Experience with JIRA, Basecamp 2 & 3, and Asana.
• Experience in an agency/billing model company.

Minimum Qualifications

• Awareness and understanding of the Agile development process.
• 3+ years in software development.
• 2+ years exposed to Project Management processes.
• Experience with the Microsoft Office Suite of Products.