Jobs · Customer Service · New Jersey

Technical Project Manager

ASSA ABLOY Opening Solutions Americas · Paramus, NJ · 3 wk ago
Customer Service$105k/yrFull-time

About the role

This is a technically focused project role reporting to the Head of Specialized Openings, where you will play a key role in delivering integrated hollow metal doors, frames, and hardware solutions across a dynamic portfolio of products, including platforms such as RITE Door.

This role is designed for a problem-solver who thrives in fast-paced, multi-faceted environments, someone who enjoys owning the details while keeping the big picture in focus. You will serve as a critical link between customers, internal teams, and project stakeholders, ensuring our solutions are delivered accurately, efficiently, and with minimal friction from concept through installation.

Responsibilities

  • Lead the preparation and execution of submittal packages, ensuring accuracy, completeness, and alignment with project specifications
  • Coordinate and support shop drawing development, ensuring constructability and alignment with field conditions
  • Manage and maintain project schedules, proactively identifying risks and driving on-time delivery
  • Oversee order coordination, ensuring alignment from approved submittals through production readiness
  • Support order entry by collaborating with internal teams to ensure clear handoffs and alignment with milestone dates
  • Serve as a technical resource answering questions or finding solutions related to doors, frames, and pre-installed hardware
  • Review and interpret architectural drawings, door schedules, and specifications to ensure compliance and accuracy
  • Proactively identify and resolve issues before they impact project timelines or installation
  • Interface with contract hardware distributors, general contractors, and architects to ensure alignment and clear communication
  • Support post-order issue resolution, balancing customer needs with internal business goals
  • Participate in site visits when needed to support field coordination and problem resolution
  • Drive process improvements that eliminate inefficiencies and reduce the “human struggle” in delivering and installing our integrated solutions
  • Contribute to a culture focused on accuracy, urgency, and accountability

Requirements

  • 5–7 years of experience in commercial construction, pre-fabricated construction building materials, doors, frames, hardware, demountable walls, project management, or related field
  • Strong experience with:
    • Submittal preparation and review
    • Shop drawings and construction documentation
    • Project coordination and schedule management
  • Ability to read and interpret architectural drawings, specifications, and construction schedules
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving skills with a proactive, solution-oriented mindset
  • Excellent written and verbal communication skills
  • Strong organizational skills with attention to detail and follow-through
  • Good business judgment, with the ability to balance customer needs and operational priorities
  • Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint)
  • Experience with AutoCAD, Bluebeam, or similar programs
  • Familiarity with construction project management platforms such as Procore or equivalent

Qualifications

  • A self-starter who takes ownership and drives results
  • Someone who thrives in both independent work and collaborative environments
  • Comfortable navigating complexity and ambiguity
  • Skilled in conflict resolution, with the ability to manage urgency and competing priorities
  • Passionate about the built environment and delivering solutions that perform in the field

Pay

The anticipated base salary range for this role is up to $105,000, depending on experience, skills, and overall alignment with the position.

Benefits

  • Competitive Salary
  • Paid Vacation, Sick Time, and paid Company Holidays
  • Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
  • 401(k) Program with company contributions
  • Tuition Reimbursement, Learning and Career Development opportunities
  • Flexible Spending
  • Employee Assistance Program
  • Discount portal
  • Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

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