Technical Program Manager, Supply Chain Systems

About the role

We are seeking a seasoned Technical Program Manager (TPM) with strong Supply Chain Systems expertise to lead complex, cross-functional technology programs with enterprise impact. This role will drive the strategy and execution of scalable, reliable systems supporting planning, procurement, manufacturing, logistics, and fulfillment. The TPM will operate with a high degree of autonomy, partnering closely with business leaders, engineering teams, and external vendors to deliver transformational supply chain capabilities aligned with company objectives.

Responsibilities

• Lead end-to-end, enterprise-level programs for Supply Chain Management (SCM) systems, including ERP, Planning, WMS, TMS, OMS, and Supplier platforms.
• Proficient in using tools like JIRA and Confluence, help desk management platforms.
• Proficient in managing portfolio presentations, weekly/daily status reports, conducting Monthly/Quarterly Business Reviews.
• Manage initiatives across core supply chain domains: Plan, Source, Make, Deliver, and Return.
• Own program strategy, scope, timelines, dependencies, risk mitigation, and measurable delivery outcomes for supply chain technology initiatives.
• Drive cross-functional alignment to ensure business objectives, system capabilities, and operational processes are fully integrated.
• Provide technical leadership and architectural oversight for supply chain platforms such as Oracle SCM, SAP SCM/S4, Blue Yonder, Manhattan, Kinaxis, Coupa, or equivalent systems.
• Drive complex system integrations between ERP, WMS, TMS, MES, OMS, suppliers, and logistics partners using APIs, middleware, EDI, and event-driven architectures.
• Oversee end-to-end data architecture, including master data governance, forecasting data, inventory data, and enterprise reporting across supply chain systems.
• Anticipate scalability, performance, and resiliency requirements to support global operations and business growth.
• Lead requirements definition, solution design reviews, SIT/UAT, cutover planning, go-live, and post-implementation stabilization.
• Establish and enforce change management, release governance, and operational readiness standards.
• Proactively identify and mitigate technical, operational, and business risks across large-scale programs.
• Develop and maintain executive-level program reporting, KPIs, and status communications.
• Act as the primary interface between supply chain business leaders, IT/engineering teams, and vendors/system integrators.
• Translate operational requirements into clear technical roadmaps, phased implementation strategies, and delivery plans.
• Lead vendor governance, performance management, SLAs, and executive-level escalations.
• Influence cross-functional stakeholders without direct authority to ensure timely decision-making and program success.

Qualifications