Technical Program Manager, Oracle

About the role

We are seeking a Technical Program Manager (TPM) with deep, hands-on Oracle ERP expertise to lead our most strategic customer implementations.

Key Responsibilities

• Own end-to-end delivery of multi-agent AI modernization programs, ensuring seamless integration with enterprise ERP ecosystems and surrounding business systems
• Leverage deep Oracle ERP and enterprise systems knowledge to anticipate technical friction points related to data structures, legacy customizations, integrations, and workflow orchestration
• Lead cross-functional delivery pods including Forward-Deployed Engineers, Data Engineers, and AI engineering teams through complex enterprise modernization initiatives
• Support modernization efforts spanning ERP, CRM, Finance, HRIS, and operational platforms
• Technical Communication & Stakeholder Alignment
• Act as the primary technical interpreter between customer technical teams, business stakeholders, and Tessera’s AI/product organizations
• Lead discovery workshops to map complex system landscapes, business processes, data flows, and integration points to Tessera’s agentic AI capabilities
• Translate technical trade-offs and implementation plans to both executive stakeholders and technical delivery teams
• Facilitate alignment across enterprise architecture, IT operations, security, and business functions
• Execution Management in Complex Enterprise Landscapes
• Drive Agile delivery within enterprise change management frameworks and modernization methodologies
• Anticipate risks related to legacy system remediation, data harmonization, integration dependencies, and business continuity
• Develop mitigation plans rooted in operational and technical realities
• Coordinate across multiple workstreams, vendors, and customer stakeholders to maintain delivery momentum
• Enterprise-Grade Governance & Deployment
• Ensure all delivery activities meet enterprise standards for security, compliance, auditability, and operational governance
• Oversee technical prerequisites for integrations across enterprise platforms and cloud environments
• Partner with customer security and infrastructure teams to ensure successful deployments and operational readiness
• Customer Engagement & Escalation Management
• Serve as the primary technical operations contact during onboarding and implementation phases
• Manage technical escalations from customer IT and business teams, coordinating responses with engineering and product stakeholders
• Build trusted relationships with enterprise customers through strong communication, accountability, and delivery excellence

Required Qualifications

• Enterprise Systems Expertise
• 4–6+ years of experience managing or leading technical delivery for Oracle ERP programs
• Strong understanding of enterprise business systems, integrations, data flows, and modernization challenges
• Experience working with Oracle ERP as well as one or more additional enterprise platforms such as SAP, NetSuite, Workday, Salesforce, Microsoft Dynamics, Infor, or similar ecosystems
• Familiarity with enterprise architecture concepts, APIs, middleware, and cross-platform integrations
• Proven experience in technical program management or enterprise engineering delivery
• Demonstrated ability to manage large-scale, cross-functional implementations with significant technical complexity
• Experience working within enterprise IT environments and change management processes
• Technical Communication Ability
• To understand and explain technical concepts, system constraints, integration challenges, and data models to both engineering teams and business stakeholders
• Strong executive presence and stakeholder management capabilities
• Structured Execution
• Strong command of Agile methodologies and experience orchestrating complex delivery programs with multiple dependencies
• Exceptional organizational, risk management, and prioritization skills

Preferred Qualifications

• System Integrator or Consulting Background
• Experience working within a top-tier consulting or system integration environment (e.g., Accenture, Deloitte, PwC, EY, IBM, Capgemini) or leading enterprise modernization programs internally
• AI / ML Exposure
• Experience delivering AI/ML-enabled programs or strong interest in LLMs, automation, and multi-agent AI orchestration
• Enterprise Systems Breadth
• Familiarity integrating ERP systems with adjacent enterprise platforms including CRM, HRIS, finance, analytics, middleware, and cloud infrastructure solutions
• Certifications
• PMP, Scrum Master, SAFe, ERP platform certifications, or related technical program certifications are a plus

Behavioral & Problem-Solving Expectations

• Balance technical systems understanding with program structure and executive communication
• Operate with extreme ownership and accountability
• Thrive in ambiguity and create clarity in fast-moving environments
• Adapt quickly, simplify complexity, and drive alignment across technical and business teams
• Maintain a strong customer-first mindset while navigating complex enterprise transformation challenges