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Technical Program Manager - Marketplace Integrations

Rithum · United States · 5 days ago
RemoteRemoteInformation Technology$110k–$160k/yrFull-time

Overview

Rithum™ is an AI-first organization dedicated to accelerating commerce for brands, suppliers, and retailers. Our platform supports over $50 billion in annual GMV across hundreds of channels, and we rely on AI to drive efficiency and innovation.

Responsibilities

  • Provide project oversight and strategic direction for electronic data interchange (EDI) systems and API integrations.
  • Act as project lead, collaborating with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
  • Consult with internal teams and clients on technical integration requirements (EDI and API).
  • Organize, analyze, and control the activities of the engineering and implementation teams.
  • Track and report development/onboarding status and communicate with teams and clients.
  • Manage documentation processes for product changes and updates.
  • Coordinate between teams to ensure smooth rollouts and client transitions.

Qualifications

  • Minimum Qualifications:
    • 3+ years client-facing technical project management experience at a B2B SaaS company.
    • Demonstrated expertise in API standards and protocols, along with practical experience in API integrations.
    • Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes.
    • Ability to lead technical teams from a strategic business standpoint.
    • Strong relationship-building skills with trading partners, vendors, and internal teams.
    • Ability to manage multiple projects simultaneously in fast-paced environments.
  • Preferred Qualifications:
    • Bachelor’s degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM, or eCommerce space.
    • Master’s degree is a plus.

Benefits

  • Medical, dental, and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1.
  • A 6% 401(k) match.
  • A competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days.
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave.
  • Accident, critical illness, and hospital indemnity insurance.
  • Pet insurance.
  • Legal assistance and identity theft insurance plans.
  • Life insurance 2x salary.
  • Access to the Calm app and the Employee Assistance Program.
  • $65/month Remote work stipend for internet.
  • Culture and team-building activities.
  • Tuition assistance.
  • Career development opportunities.
  • Charitable contribution match up to $250 per year.

What It's Like To Work At Rithum

Join a team of smart risk-takers, courageous collaborators, and curious minds. Work with leading brands and retailers, connect with passionate professionals, and participate in an inclusive, welcoming work atmosphere. Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. Receive industry-competitive compensation and total rewards benefits, including a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

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