Technical Program Manager II, Region Services / AWS Modular Data Center
About the role
Tactical Edge Mission Engineering Group supports mission customers with a full spectrum of cloud to tactical edge computing. The group manages worldwide deployments of AWS Modular Data Center (MDC) and Mission Lab services.
Responsibilities
- Solve challenging problems that will revolutionize cloud-to-edge computing
- Work for a recognized leader in supporting mission customers with a full spectrum of cloud to tactical edge computing
- Have direct impact to support mission customers
- Manage requirements, scope, and delivery of worldwide AWS MDC and Mission Lab deployments
- Manage OEM vendors through MDC construction, deployment, logistics, operations, decommissioning and Mission Lab experiments
- Build and maintain the program schedule, define milestones, map cross-team dependencies, identify the critical path, and establish a RACI to clarify stakeholder ownership and drive accountability
- Develop and maintain SOPs, runbooks, and process documentation to eliminate manual workflows, drive operational rigor, and enable repeatable, scalable processes across teams and vendors
- Manage customer engagements, representing the customer internally and representing our service team to the customer
- Represent the service architecture and technical needs across Amazon and our mission customers, including joint customer responsibilities such as site preparation, networking, and accreditation
- Assess risks, anticipate issues, overcome technical obstacles, and make difficult trade-off decisions while managing cost and schedule to drive deployment goals and meet our customer commitments
- Manage a fleet of assets and inventory of spare parts across our team
- Cook up with external vendors and internal teams for break/fix and spare parts ordering / pre-positioning
- Develop a system to reduce / eliminate manual inventory tasks
Requirements
US Citizen and obtain and maintain a security clearance at the TS/SCI with polygraph level. Sponsored for a commensurate clearance for each government agency for which they perform AWS work.
Qualifications
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- 3+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Demonstrated expertise in at least one of the following areas: Data center infrastructure, modular infrastructure, US Government secure space accreditation, networking / network provisioning, software or hardware deployment
Skills
Strong technical background, detail oriented, excellent problem-solving abilities, communication skills, ability to embrace ownership and accountability, ability to embrace a wide variety of work tasks from logistics to deep technical architecture and design.
Benefits
Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Pay
Base salary range: $127,100.00 - $172,000.00 USD annually
Schedule
Full-time