Technical Program Manager, Core Infrastructure

About the role

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The role of a Technical Program Manager in the Infrastructure team involves defining, executing, and managing large-scale technical programs that solve complex problems and enable products and infrastructure at scale.

Responsibilities

• Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.
• Define and produce high-quality written proposals, communications, and documentation.
• Execute on technical programs that require deep systems and engineering-level knowledge.
• Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large programs to conclusion.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
• Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
• Help influence peers and stakeholders and build consensus while dealing with ambiguity.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
• Operationalize and execute critical cross-functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure).

Requirements

• 5+ years of software engineering, systems engineering, or technical program management experience.
• Experience in core infrastructure such as database, cloud compute, networking, and services.
• Understand distributed systems.
• Understand cloud architecture.
• Excellent problem-solving skills.

Qualifications

• You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.
• You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
• You operate autonomously and rapidly and lead large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred Qualifications

• Knowledge in software architecture, systems design, and service-oriented architecture.
• You're comfortable working in a fast-changing environment as the AI tool chain continues to evolve.
• You're comfortable working with geographically distributed teams.
• Background in technical program management, in software infrastructure.
• Understanding of cloud infrastructure in compute, networking, databases, and service frameworks is a bonus.
• Writing and debugging SQL is a plus.

Pay and Benefits

The annual US base salary range for this role is $128,200 - $192,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.

Hybrid Work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). In-office expectations Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. Working remotely at Stripe A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office.

Additional Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends