Technical Program Manager

Start Date: 07/20/2026 • Contract to Hire (6 months) • 100% remote • U.S. Citizens only

About the Role

Establish and execute the operational model for the cybersecurity defense and response control plane, in direct support of the Sr. Manager, Cyber Defense & Incident Response. This role is responsible for enabling consistent, scalable coordination of cyber defense activities spanning detection, threat intelligence, and incident response across enterprise, cloud, and third-party environments. The ideal candidate will bring disciplined program execution, sound judgment in navigating cross-functional dependencies, and the ability to translate program design into reliable, visible delivery.

Retail/E-commerce experience is required. A background in security engineering or security analytics that has transitioned into project/program management is preferred.

Responsibilities

• Establish program structure, operating rhythms, and reporting for cyber defense initiatives, in support of program priorities set by the Sr. Manager.
• Track ownership and accountability across the detection, threat intelligence, and response functions, and maintain a single trusted source of program status.
• Drive visibility into program health, risks, and execution status for the Sr. Manager and leadership.
• Orchestrate threat intelligence program activities and workflows, coordinating the integration of intelligence into detection and response.
• Drive consistency in threat-informed prioritization across teams.
• Track detection coverage, telemetry onboarding, and capability maturity.
• Coordinate remediation of monitoring and visibility gaps and drive consistency in detection-related execution across teams.
• Track execution of control and detection-related initiatives, and coordinate cross-functional efforts to close control and detection gaps.
• Support alignment of control implementation with detection and response priorities.
• Coordinate incident response program execution and readiness, including runbook lifecycle, tabletop exercises, and post-incident review follow-through.
• Track incident lifecycle activities and escalations through to closure.
• Coordinate day-to-day engagement with the managed detection and response provider, including escalation procedures and service review preparation.
• Prepare program reporting and dashboards that carry the operational performance metrics defined by the Sr. Manager (e.g., MTTD, MTTR, containment effectiveness, recovery performance).
• Drive testing, exercises, and continuous improvement across readiness activities.
• Track and coordinate the end-to-end vulnerability management lifecycle, ensuring system-level gaps are identified, asset owners are documented, and remediation schedules are maintained.
• Oversee the lifecycle of the Security Exception Management process, ensuring technical exceptions are documented with robust compensating controls and tracked through formal approval workflows.

Requirements

• 5 years of technical program or information security management experience, with at least 2 years supporting security operations, detection engineering, threat intelligence, or incident response programs.
• Proven success running multi-workstream programs with heavy cross-functional dependencies.
• Strong understanding of security operations concepts, including the detection engineering lifecycle, telemetry and log onboarding, threat intelligence integration, and the incident response lifecycle.
• Experience supporting programs built on security tooling and platforms (e.g., SIEM, EDR, threat intelligence platforms).
• Strong command of program management tooling (e.g., Jira, Azure DevOps) and discipline in maintaining accurate program data.
• Demonstrated ability to coordinate senior technical staff and partner teams without direct authority.
• Experience with managed security service provider (MSSP/MDR) engagement models preferred.
• Experience standing up program structure in a new or maturing function preferred.
• Excellent written and verbal communication skills, including executive-ready status reporting.
• Experience working across Security, IT, and business stakeholders.
• Proficiency in data visualization and reporting suites (such as PowerBI or Tableau) to analyze vulnerability trends, operate program metrics, and maintain executive-ready reporting dashboards.
• Certifications such as Project Management Professional (PMP) and Certified Information Systems Security Professional (CISSP) are highly desired.

Skills

• Program management and coordination.
• Security operations and incident response knowledge.
• Cross-functional team collaboration.
• Data visualization and reporting.
• Experience with managed security service providers (preferred).
• Experience in maturing program structures (preferred).
• Relevant certifications (PMP, CISSP) (preferred).

Pay

$65/hour

Benefits

This role focuses on making the cyber defense function run as a coherent set of programs, providing opportunities for professional growth in program management and cybersecurity strategy. It offers a dynamic work environment with cross-functional collaboration and leadership engagement.