Technical Program Manager, Aviation Delivery

About the role

Refining communication across the globe – our clientele spans from domestic to international, encompassing both commercial and government sectors, showcasing our adaptability to diverse communication needs worldwide. This is an outstanding opportunity to collaborate with dedicated engineers in developing and supporting technology programs within Viasat's Aviation business.

This Technical Program Manager will be responsible for the end-to-end delivery of software delivery requests from Commercial and Business Aviation customers from inception through Entry Into Service, including requirements gathering, planning, development, and delivery. You will lead, direct, and motivate cross-discipline teams across multiple organizations and geographic sites, ensuring consistent, predictable delivery waves across the global account base.

Responsibilities

• Build and maintain software product delivery plans that span all aviation accounts and timelines
• Host stakeholder planning and review meetings for all aviation account’s delivery items
• Work with Product Management to develop cross-domain delivery item prioritization
• Manage and maintain delivery requirements across intake and development tools (e.g., JIRA, Monday.com)
• Ensure requirements are normalized, validated, and clear with Business, Product, Engineering, and partners
• Work with Engineering, Operations, and Partner teams to track and regularly report on delivery progress, risks, dependencies, and success metrics for all delivery items to drive cross-team alignment and accountability
• Proactively identify risks, dependencies, delays, and blockers—driving mitigation plans and escalate effectively when needed
• Capture lessons learned from each delivery wave and implement continuous improvement
• Lead project communications internally to teams, partners, leadership, and externally to customers

Requirements

• Undergraduate degree or equivalent experience in Engineering
• 5-10 years of experience in Project Management focused on software development
• 4+ years of experience as a software or systems engineer on product development projects
• Demonstrated ability to monitor, lead, and report project-level milestones, risks, issues, and decisions
• Extensive problem-solving skills and ability to drive resolutions to closure
• Demonstrated ability to understand sophisticated systems at a system architectural level
• Experience with project management methodologies and standard processes
• Experience working within Agile Development Frameworks
• Experience handling project scope and deliverables, including change control methodologies
• Experience with commercial or business aviation industry preferred
• Experience with scaled Agile implementation preferred

Skills

• Strong communication skills (written and verbal) and interpersonal skills; ability to interact with all levels in the organization
• Strong organizational skills to handle multiple projects concurrently for multiple customers

Pay

Salary range $120,500.00 - $190,000.00 annually.

For specific work locations within San Jose, the San Francisco Bay area, and New York City metropolitan area, the base pay range for this role is $149,500.00 - $224,500.00 annually.

Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package.

Benefits

Viasat offers a range of medical, financial, and other benefits. Learn more at https://careers.viasat.com/benefits.