Technical Program Manager

Job Description

ModMed is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART).

Value Stream & Technical Program Management

• Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track.
• Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams.
• Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput.
• Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders.

Strategic Alignment & Continuous Improvement

• Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation.
• Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream.
• Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization.

Practical AI Skills

• AI-Powered Communication: Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations.
• Data-Driven Insights: Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow.
• Task Automation: Automating your own repetitive tasks so you can focus on high-value strategic work.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits.
• Flexible Spending Account.
• Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch.
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Phishing Scam Warning

ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.