Technical Program Manager

About the role

Infosys Financial Services is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help clients accelerate growth and unlock business value. As an Infrastructure Project Lead 2, you will work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors.

Responsibilities

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders.
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency.
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies and tools related to IT infrastructure.
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes.
• Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency.
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities.
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effectiveness.
• Lead scope changes and manage client requirements, ensuring proper estimation, approval, and contractual updates.
• Act as a central point of coordination between senior management, project managers, and stakeholders.
• Schedule, organize, and conduct review meetings, steering committee meetings, and management updates.
• Track and follow up on action items, decisions, and escalations.

Contribution to the Team

• Demonstrate a strategic mindset for delivering impactful, client-aligned projects.
• Apply problem-solving expertise to steer project economics and delivery.
• Maintain strong relationships with mid and senior-level client stakeholders.
• Exhibit strong leadership abilities to foster team performance and growth.
• Commit to cultivating a culture of learning and innovation.

Requirements

• Strong project coordination and PMO governance experience.
• Excellent presentation and documentation skills (PowerPoint, Word).
• Proven experience in tracking Project KPIs, EOVs, timesheets, and compliance items.
• Ability to work with senior leadership and executive stakeholders.
• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship.

Preferred Skills

• Strong meeting facilitation and follow-up skills.
• Ability to handle multiple stakeholders and priorities.
• Ability to analyze data and convert it into management-ready insights.
• Good risk identification and tracking skills.
• Proficiency in MS PowerPoint, Excel (pivot tables, tracking sheets), MS Word, and project tracking tools.
• Strong ownership and accountability mindset.
• Proactive, organized, and deadline-driven.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.