Technical Program Manager, Amazon Leo Manufacturing Software Systems
About the role
Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, with the capacity, flexibility, and performance to serve a wide range of customers from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Leo Manufacturing Software Systems (MSS) is seeking an exceptional Technical Program Manager (TPM) to drive complex technical initiatives within MSS' team parent org of Leo Production Engineering Platforms (LPEP) and also outside of LPEP, working with customers on the manufacturing floor.
Responsibilities
- Collaborate with cross-functional teams including software engineering, hardware engineering, product management, and business development to define and execute technical strategies for MSS, LPEP and their customers
- Serve as a key liaison between platform customers (access owners, data consumers, and manufacturing teams) and software development teams, gathering requirements, identifying opportunities, and championing solutions that address customer pain points while ensuring stakeholder alignment
- Establish and maintain robust program management processes to track goals, milestones, and KPIs, ensuring alignment with Amazon Leo's strategic objectives
- Collaborate with Leadership to author Monthly Business Review (MBR) and other rhythm of business updates
- Engage with software, hardware, manufacturing, operations, networking, supply chain, launch, compliance, and security teams - collaborating, ideating, developing, and driving adoption of software solutions
- Drive thoughtful discussions to align business and technical stakeholder needs, partnering closely with internal and third-party technical teams to understand and address their pain points, ensuring crisp decision-making and effective solutions
About the team
Amazon Leo Manufacturing Software Systems (MSS) team builds comprehensive software solutions, test frameworks, information systems and manufacturing test stations that power manufacturing test operations as satellites are produced. Working closely with hardware, software, and test engineering teams, MSS delivers the tools and frameworks that enable consistent test operations - from fabrication to final provisioning - across internal facilities and external contract manufacturers. The team's mission is to transform Leo's manufacturing into a repeatable, highly available, and controlled process by standardizing, automating and simplifying manufacturing test development and execution, while maintaining rigorous security and compliance standards both at internal facilities and global contract manufacturing sites.
A day in the life
This role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. In this role, you will own the delivery and adoption of the services, applications and components that enable hardware tests in satellite manufacturing and gather relevant execution results and telemetry. You will collaborate with teams from manufacturing engineering, product engineering, and security engineering to identify requirements and design these solutions. You will partner with internal teams and contract manufacturers to standardize test execution and manufacturing telemetry collection.
Requirements
- This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed
- This is an on-site role that requires employees to work from the company's office 5 days per week
Qualifications
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 3+ years of technical product or program management experience
- 2+ years of software development experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Preferred qualifications
- 3+ years of working directly with engineering teams experience
Pay
- USA, NY, New York: $139,900.00 - $189,200.00 USD annually
- USA, WA, Bellevue: $127,100.00 - $172,000.00 USD annually
- Amazon package includes sign-on payments and restricted stock units (RSUs); final compensation determined based on factors including experience, qualifications, and location
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave