Technical Program Manager, AI Model Assurance

About the role

The Technical Product Manager for AI Model Assurance owns the roadmap for how our Content Assurance program is instrumented and run in the model assurance area. Where our Assurance Analysts drive day-to-day approvals, dossiers, and oversight reports, and our engineering team builds and operates the underlying platform, you are the person who decides what to build next, how success is measured, and how the pieces fit together into a coherent, audit-ready system. This is a technical product role, not a coordination role. You will write the requirements and success metrics that engineering builds against, and you will be accountable for whether our approval workflow gets faster, more consistent, and more defensible each quarter.

Responsibilities

• Own the Model Assurance product roadmap end-to-end: intake, approval workflow, change detection, evaluation dossier tooling, dashboards, and audit evidence pipeline. Sequence work against program risk, launch volume, and audit milestones.
• Translate CA policy, control catalog, and analyst pain points into crisp requirements, success metrics, and acceptance criteria that engineering can build against without ambiguity.
• Partner with the engineering team on design, trade-off calls, and delivery; drive prioritization when scope and time do not both fit.
• Define the metrics that describe program health — approval throughput and SLA, materiality mix, unnotified-change incidents, envelope breaches, validation coverage, evidence readiness — and make sure the systems of record can produce them without hand-updated trackers.
• Sit inside the launch review loop for high-signal releases; use those cases to sharpen requirements for the next generation of tooling instead of only closing the current ticket.
• Work directly with the Assurance Analysts to identify the highest-cost manual steps in the workflow, size the opportunity, and turn