AI Technical Program Manager

About the role

Liberty Mutual Insurance delivers peace of mind by helping customers protect what they value most. Operating as a tech startup within a Fortune 100 company, the team is leading a digital disruption that will redefine how people experience insurance. This role offers a hybrid work schedule (2 days onsite) and is open to candidates based in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH. Applicants must be authorized to work in the United States without employer sponsorship now or in the future; visa sponsorship will not be provided.

About the AI Backbone

The AI Backbone provides the shared capabilities, standards, and reusable services that enable teams across Liberty Mutual to build and deploy AI solutions consistently, securely, and efficiently. Rather than having individual teams create their own approaches to security, governance, observability, identity, and AI operations, the Backbone establishes a common foundation that accelerates delivery while reducing complexity and risk. Supporting a broad spectrum of AI use cases, from generative AI applications to advanced agentic systems, the Backbone is designed to evolve alongside the rapidly changing AI landscape. It brings together shared technical capabilities, enterprise platforms, governance, and delivery partnerships to accelerate innovation, reduce risk, and enable AI adoption across Liberty Mutual.

The Role of this Technical Program Manager

The TPM joining this program will play a pivotal role in helping Liberty Mutual realize the full potential of AI as an enterprise capability. Working across a diverse ecosystem of technology, data, security, architecture, finance, and business stakeholders, this leader will drive alignment around shared priorities, informed decision‑making, and the successful adoption of the capabilities, standards, and operating models that enable AI