Technical Program Manager - AI Applications, Enterprise Intelligence

About the role

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. The Enterprise Intelligence (EI) team harnesses the power of data to deliver transformative insights and solutions to EA game teams and players. Within EI, the AI Applications (AIA) team focuses on building and scaling AI-driven products and capabilities that unlock deeper insights, accelerate decision-making, and enable intelligent, data-informed outcomes across EA.

As a Technical Program Manager, AI Applications, you will report to the Director, Technical Program Management – Engineering Operations. You will play a critical role in translating AI Applications strategy into execution across programs that span global teams, including Austin and Hyderabad. These initiatives focus on advancing AI/ML solutions, scaling data and insights platforms, and embedding AI capabilities into enterprise workflows. You will operate across both program and team execution, leading Agile delivery practices while also managing cross-functional programs end-to-end. You will ensure alignment across stakeholders, drive execution rigor, and partner closely with AI Applications leadership to establish scalable planning, reporting, and execution practices that enable teams to deliver high-impact AI and data solutions within the AI Applications organization.

Responsibilities

• Manage end-to-end program execution, including scope definition, milestones, dependencies, risks, success measures, and delivery across AI Applications initiatives.
• Establish and facilitate Agile and program operating rhythms for globally distributed teams, including quarterly and sprint planning, stand-ups, retrospectives, and backlog management.
• Partner with AI Applications leadership, Engineering Operations leadership, Product Management, cross-functional teams across EI, and business stakeholders to align strategic priorities, ownership, and delivery outcomes.
• Drive program-level planning, including capacity planning, resource allocation, OKRs, and roadmap alignment across Austin and Hyderabad teams, and contribute to annual and quarterly planning cycles and recurring leadership reporting.
• Manage budgets, resourcing plans, and external/vendor partnerships to support program delivery.
• Identify, track, and mitigate risks and issues, ensuring transparency and proactive resolution.
• Provide clear, concise, and data-driven updates to leadership, surfacing progress, risks, dependencies, tradeoffs, and recommendations to enable informed decision-making.
• Identify and implement opportunities to improve program delivery and team operating practices, increasing organizational effectiveness and predictability as AI Applications scales.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or equivalent experience.
• 5+ years of experience in technical program management supporting complex, cross-functional initiatives.
• Experience working with global teams across multiple time zones (e.g., US and India).
• Strong expertise in Agile methodologies and experience establishing effective planning and execution rhythms for technical teams.
• Experience working within data, AI/ML, analytics, or insights-driven organizations.
• Proven ability to manage capacity planning, budgets, and resourcing strategies.
• Experience driving cross-functional alignment across technical and business stakeholders and establishing scalable operating mechanisms across technical teams.
• Strong risk and issue management skills with a proactive, solution-oriented mindset.
• Excellent communication and stakeholder management skills.

Pay

Pay ranges for this role at the time of posting:

• British Columbia: $114,300 – $156,200 CAD
• Ontario: $114,300 – $148,500 CAD

Benefits

• Vacation (3 weeks per year to start)
• 10 days per year of sick time
• Paid top-up to EI/QPIP benefits up to 100% of base salary when welcoming a new child (12 weeks maternity, 4 weeks parental/adoption leave)
• Extended health/dental/vision coverage
• Life insurance and disability insurance
• Retirement plan for regular full-time employees