Technical Program Manager-1

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About the role

The Program Manager - Technical leads complex, multi-team technology programs from concept through delivery, ensuring alignment across engineering, architecture, product, security, and business stakeholders. This role drives program strategy, manages technical dependencies at scale, and ensures delivery of high-quality, secure, resilient solutions that meet business objectives. This role blends deep technical understanding with program leadership, Agile methodology expertise, and strong cross-functional communication. They anticipate risks, remove impediments, guide teams through ambiguity, and connect long-term program roadmaps to organizational goals. This is a role that operates with broad autonomy and influence, serving as a bridge between technical teams and business leaders to ensure technology investments deliver measurable value.

Responsibilities

• Lead the end-to-end planning and delivery of complex, multi-team technology programs, ensuring clear scope, objectives, and success criteria.
• Partner with engineering, architecture, product, and business teams to define program requirements, technical direction, and integrated delivery plans.
• Coordinate cross-team workstreams, manage dependencies, and drive alignment on technical milestones, sequencing, and key decisions.
• Facilitate Agile and SAFe program activities, including PI planning, backlog refinement, dependency management, and program-level retrospectives.
• Identify and mitigate risks, blockers, and technical challenges early; escalate issues appropriately and drive resolution.
• Deliver clear, consistent communication of program status, risks, decisions, and impacts to stakeholders and leadership.
• Ensure solutions comply with enterprise security standards, technical design patterns, and operational readiness requirements.
• Support change management activities, including training, readiness planning, and adoption support for impacted teams.
• Maintain accurate program documentation, including roadmaps, decision logs, requirements, risks, and performance metrics.
• Conduct post-implementation validation and help measure program outcomes against expected business value.
• Perform other job-related duties as assigned.

Requirements

• Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field. Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.
• 6+ years of progressive project management experience.
• Demonstrated experience leading technical projects or programs in an Agile environment.
• Experience working closely with engineering teams and understanding technical architecture concepts.
• Strong experience with Jira, Confluence, or other Agile lifecycle tools.
• Experience influencing without authority in matrixed organizations.
• Experience managing large-scale, multi-team technical programs or initiatives.

Skills

• Strong understanding of software development lifecycle, systems architecture, integrations, cloud concepts, and technical design patterns.
• Ability to engage with engineering teams, understand technical tradeoffs, and translate complex concepts for diverse audiences.
• Demonstrated ability to manage multi-team technical programs using Agile/SAFe frameworks.
• Skilled in planning, dependency management, risk management, and cross-team coordination.
• Proficient with Jira, Confluence, and other delivery lifecycle and visualization tools.
• Strong collaboration and facilitation skills with the ability to lead through influence rather than authority.
• Effective at navigating ambiguity, driving alignment, and fostering a culture of continuous improvement.
• Excellent verbal and written communication, including the ability to create clear executive summaries.
• Strong analytical and problem-solving abilities, with a data-informed approach to decision-making.

Preferred Qualifications

• SAFe, PMP, ACP, CSM, or equivalent Agile/PM certifications.
• Experience with cloud technologies (Azure, AWS, GCP), APIs, microservices, or enterprise integrations.

Pay

A reasonable estimate of the current pay range is $130,900.00 - $196,300.00. The salary range takes into account a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.

Benefits

• Eligibility for bonuses.
• Medical, dental, vision, telehealth, and mental healthcare.
• Health savings account and flexible spending account.
• Basic and voluntary life insurance.
• Disability coverage.
• Accident, critical illness, and hospital indemnity supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off for rest and relaxation with no need for accrual.
• Flexible paid sick time with no need for accrual.
• 11 paid holidays.
• Up to 12 weeks of parental leave.

Schedule

• Full-time regular position (classified as regular and working 40 standard weekly hours).
• Occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed.