Technical Program / Delivery Leader (TPL)

Pipeline requisition – US citizenship not required.

About the role

The Technical Program / Delivery Leader (TPL) is the accountable technical delivery lead for a designated application team. The TPL combines senior-level business systems analysis with hands-on delivery coordination to translate priorities into executable plans and ensure engineering, architecture, environment, security, and operational activities are aligned to deliver high-quality outcomes. This role leads through influence, not direct people management.

Responsibilities

• Provide end-to-end delivery leadership for an assigned application team by coordinating work across USPS and vendor resources (BSA(s), engineers, architects, environment leads, and other support functions) without direct supervisory authority.
• Translate business objectives into delivery execution: drive scope clarity, sequencing, milestones, and deliverable commitments in partnership with USPS leadership and stakeholders.
• Lead cross-functional planning and dependency management across teams (integrations, environments, security/network reviews, release coordination, vendor/supplier timelines).
• Provide consistent status reporting to USPS leadership, including progress, risks/issues, decisions needed, dependencies, and mitigation plans; ensure actions are tracked to closure.
• Coordinate priorities and capacity: ensure there is a steady pipeline of “ready” work, align work assignments with technical leads, and maintain delivery flow so team capacity is effectively utilized.
• Support ROM estimates and planning by coordinating inputs from engineering/architecture; document assumptions, constraints, dependencies, and risks.
• Partner with USPS leadership to support funding/approval activities by providing required delivery inputs (scope, sequencing, timeline, risks, resource assumptions).
• Coordinate release/deployment readiness: environment readiness, change approvals, cutover planning, validation steps, communications, and post-release stabilization.
• Support production operations and critical incidents by coordinating participation, facilitating communications, documenting impact/timeline, and ensuring corrective actions are prioritized and completed.
• Identify required software, hardware, tooling, and supplier services; define technical requirements and timelines so USPS leadership can procure and represent USPS for postal business needs.
• Drive continuous improvement across delivery execution, documentation, quality, automation, and operational readiness.

Requirements

• Bachelor’s degree in a relevant field from an accredited College/University; alternatively, an additional four years of relevant work experience may substitute for the degree.
• 8+ years in technology delivery roles (e.g., Senior BSA, Technical Delivery Lead, Technical Project Lead, Technical Program Coordinator/Lead, or similar).
• Proven ability to lead through influence and coordinate cross-functional work across engineering, architecture, infrastructure/environments, security, and operations.
• Strong requirements-to-delivery capability: translating complex needs into epics/features/stories and into executable plans with measurable outcomes.
• Practical understanding of AI/ML concepts and governance, with experience using approved AI-enabled tools/approaches to improve requirements, analysis, estimation, reporting, defect/incident triage, and overall delivery execution.
• Strong delivery discipline: planning, scope control, dependency management, risk/issue management, and proactive escalation.
• Proven ability to lead cross-functional teams through change (without direct authority), adopt/improve delivery methodologies (Agile/DevSecOps), and drive measurable improvements using delivery/operational metrics.
• Technical fluency across SDLC and modern delivery practices (APIs/integrations, environments, DevSecOps concepts, logging/monitoring, and incident response); not required to code but must engage effectively with technical teams.
• Strong executive communication: ability to present status, tradeoffs, and recommendations and drive timely decisions.
• Experience with work management and ITSM tools (e.g., VersionOne/Jira/Azure DevOps; ServiceNow or equivalent) and producing delivery artifacts (status, RAID logs, milestones, ROMs).

Preferred Qualifications

• Scrum certification (e.g., CSM, PSM) and/or scaled Agile experience (e.g., SAFe).
• Experience supporting production releases and incident response in high-availability environments.
• Experience incorporating security, privacy, and performance requirements into delivery artifacts.
• Experience measuring and reducing costs (cloud consumption, tooling/supplier spend, operational effort) by identifying cost drivers, optimizing services, and automating repeatable work while maintaining service levels.

Security Clearance

This role requires obtaining and maintaining a Public Trust (MBI/T2) clearance. The investigation may review personal and criminal behavior, financial conduct, foreign influence, and other adjudicative factors. Onsite fingerprinting at a designated facility is required.

Residency requirement: The selected candidate must have resided in the U.S. (including U.S. Territories) for the last five years. U.S. Citizens cannot have left the U.S. for longer than 6 months consecutively in the last 3 years (with certain exceptions). Non-U.S. Citizens cannot have left the U.S. for longer than 90 days consecutively in the last 3 years.

Pay

The likely salary range for this position is $128,039 – $173,229. Salary will be set based on experience, geographic location, and possibly contractual requirements.

Schedule

• Scheduled weekly hours: 40
• Travel required: Less than 10%
• Telecommuting options: Remote (any U.S. location)

Benefits

• Comprehensive medical, dental, and vision plan options, some with Health Savings Accounts.
• 401(k) plan with both pre- and post-tax contribution options and company match.
• Paid time off: 15 days of vacation, 10 holidays, and personal/sick leave per calendar year (prorated based on hire date).
• Paid Family Leave: up to 160 hours in a rolling 12-month period.
• Additional leave: parental, military, bereavement, and jury duty leave.
• Income protection: short- and long-term disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel accident insurance.
• Flexible work weeks where possible to encourage work/life balance.