Technical Product Owner III - Claims

Key Accountabilities

• Backlog Ownership & Grooming
• Define acceptance criteria in partnership with the Technical Lead (TL) and ensure backlog items are “ready” for development
• Maintain a healthy backlog based on value, risk, and dependencies
• Reject or escalate any “backdoor” requests that bypass MDF intake
• Capacity & WIP Alignment
• Work with the Delivery Leader to ensure backlog aligns to actual team capacity
• Respect and enforce WIP limits so the team is never overcommitted
• Prioritization Integration
• Represent the team during prioritization sessions
• Ensure RTB (Run-the-Business) items, enhancements, and strategic initiatives are prioritized together within the backlog
• Sprint & Iteration Leadership
• Lead backlog refinement, sprint planning, and iteration reviews
• Ensure team goals tie back to capability and enterprise priorities
• Lead scrum ceremonies, including facilitating ceremonies and promoting agile practices
• Execution Alignment
• Partner with the Technical Lead (TL) on delivery—the TPO owns the “what/why,” at the feature level while the TL owns the “how”
• Make trade-off decisions daily if necessary to keep delivery aligned with priorities
• Coordinate dependencies with other teams and escalate blockers or capacity issues to Delivery Leaders
• Stakeholder Engagement
• A point of contact for business stakeholders
• Provide transparency into progress, risks, and delivery metrics
• Ensure feedback loops with Delivery Leaders, TPM and business users are fast and continuous in order to validate outcomes early
• Continuous Improvement & Metrics
• Capture learnings from retrospectives and incorporate them into future sprints
• Track delivery metrics: say/do ratio, cycle time, throughput
• Validate delivered stories/features against acceptance criteria and business outcomes
• Report progress and risks to TPM, Delivery Leader, and stakeholders

Role Partnerships in MDF

• With TPM: Translate capability-level priorities into backlog items; align roadmap to team execution
• With TL: Co-lead the team—TPO owns “what/why,” TL owns “how”
• With Delivery Leader: Balance team capacity, enforce WIP, and escalate systemic issues
• With Business Owner: Validate backlog items against business outcomes and secure timely feedback

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 5+ years of related work experience beyond degree

Position Details

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka MN, Madison WI, Omaha NE, and St. Louis MO.

The full salary grade for this position is $88,800 - $152,300. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $88,800 - $133,245. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.