Technical Product Marketer

About Athena Security

Athena Security is a technology company developing AI-powered security solutions for concealed weapons detection, visitor management, and integrated security operations. Our platform combines advanced detection hardware, computer vision and AI, cloud-based SaaS, and security workflows to help organizations improve threat detection and response. Athena's technology is deployed across high-security environments including schools, healthcare facilities, casinos, commercial enterprises, and other large organizations where security, reliability, and operational efficiency are critical.

Overview

We are seeking a highly technical and hands-on Product Marketer to support the development and marketing of Athena Security's products. The primary focus of this role will be creating instruction manuals, product demonstration videos, product one-pagers, and other technical product materials. You will work closely with Product, Engineering, Sales, and Customer Success to understand product functionality, technical specifications, software features, hardware operation, and system workflows. You will turn this information into accurate and easy-to-understand materials for customers, sales teams, and internal teams. A major part of this role will involve hands-on video production, including product demonstrations, software walkthroughs, installation videos, feature videos, and training content.

Duties

• Create and maintain detailed instruction manuals for Athena's hardware and software products.
• Create installation guides, setup instructions, configuration guides, user guides, and troubleshooting documentation.
• Work with Athena's Multimedia content producer to produce product demonstration videos, including hardware demonstrations, software walkthroughs, feature demonstrations, installation videos, and training videos.
• Create and maintain product one-pagers containing product features, technical specifications, use cases, integrations, and key product information.
• Create technical product presentations, product guides, sales sheets, and other customer-facing materials.
• Work directly with Product and Engineering to understand product functionality, technical specifications, product releases, and software updates.
• Review technical information and product changes to ensure manuals, videos, one-pagers, and other materials remain accurate and current.
• Create screenshots, diagrams, product visuals, and other supporting materials for technical documentation.
• Develop technical content explaining Athena's AI, computer vision, SaaS platform, hardware, integrations, and security workflows.
• Conduct product research and competitive analysis to compare technical features, specifications, integrations, and capabilities.
• Work with Sales to create product materials used during customer presentations, product demonstrations, and sales opportunities.
• Analyze customer questions and product feedback to identify areas where additional documentation, videos, or product materials are needed.
• Use SQL and product data when necessary to support product analysis and reporting.
• Manage multiple product documentation, video, and marketing projects from creation through final approval and publication.

Skills

• Strong technical writing and documentation skills.
• 3+ years of experience in product marketing, technical marketing, SaaS marketing, or a related role.
• Experience creating instruction manuals, technical guides, and product documentation.
• Experience producing product demonstration and training videos.
• Experience creating product one-pagers, technical presentations, and sales materials.
• Ability to understand technical product specifications and software functionality.
• Experience working with Product, Engineering, or Software Development teams.
• Strong understanding of B2B SaaS products.
• Knowledge of APIs, software integrations, and technical workflows.
• Working knowledge of SQL and data analysis.
• Ability to explain complex technical products clearly through written documentation and video.
• Strong project management and organizational skills.

Work Location

In Person — Jacksonville, FL

Job Type

Full-time