Technical Product Manager, Private Cloud Domain

About the role

The Production Deployments domain owns the end-to-end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day-to-day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost-aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale.

Opportunity

This is a high-impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale.

• You define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production.
• You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost-effectively across its lifecycle.

What You’ll Need to Succeed

• Experience working in or closely with production environments, with understanding of how services are deployed, operated, scaled, and supported in live systems.
• Ability to understand developer and service-owner requirements at a technical level, including the workflows and controls needed to operate applications in production.
• Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team-specific needs vs. platform consistency.
• 3+ years of experience in technical product or program management within a highly technical environment.
• Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority.
• Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams.
• Experience leading complex, cross-functional initiatives involving infrastructure, cloud, or internal developer platforms.
• Excellent stakeholder management skills, able to clearly articulate technical trade-offs and decisions.
• Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms.
• Data-driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact.
• Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements.
• Hands-on experience with product and delivery tools such as JIRA and Confluence.
• Curiousity, ownership, and a continuous-improvement mindset, focused on enabling engineers to operate services effectively at scale.

Qualifications

• Successful candidate must relocate fully to Bangkok, Thailand.