Technical Product Manager

About Tech9 At Tech9, we are driven by a clear mission—to empower organizations with AI-centered solutions that make them more adaptable, efficient, and future-ready. With proven expertise in product strategy, UX design, cloud architecture, and AI, our teams deliver purpose-built software that meets today’s needs and anticipates tomorrow’s challenges. Headquartered in Utah, Tech9 experts collaborate across the United States, Latin America, and India. We offer a remote working environment with a collaborative and supportive culture, allowing you to focus on what you do best. If you're excited by the opportunity to work in a fast-paced, innovative environment where scaling and building the future of software is key, we’d love to hear from you. Join us as we work together to redefine the world of software development. About The Role We're looking for a hands-on Technical Product Manager to lead the execution of digital product initiatives for a veterinary health organization. You'll be deep in the day-to-day product work: writing user stories, owning and prioritizing the backlog, and coordinating across multiple engineering, product, and business teams to turn stakeholder needs into clear, actionable work for engineering. We are looking for a generalist who understands a product end-to-end rather than owning one narrow feature area. You don't need to be an engineer, but you should be technical enough to understand integrations, APIs, and how interconnected systems communicate. Just as important, you'll want to get close to how the product is actually used in the wild, observing real user experiences and turning those insights into improvements, rather than managing everything from inside Jira. Clear communication is central to the job, since you'll regularly translate between technical and non-technical stakeholders and keep everyone aligned on progress, risks, and dependencies. What You'll Do Lead execution of assigned product initiatives from planning through implementationOwn the product backlog, prioritizing work based on business value, user needs, and technical dependenciesWrite clear user stories, acceptance criteria, business requirements, and product documentationObserve how the product is used in real-world settings and turn those observations, along with stakeholder needs, into actionable work for engineeringCoordinate across multiple engineering, design, product, and business teams to deliver product enhancements and new capabilitiesSupport product discovery, roadmap execution, and release planning for assigned productsEvaluate technical solutions, third-party platforms, and system integrations, including how APIs and connected systems interact, to support product objectivesManage delivery milestones, risks, and dependencies for assigned initiativesMonitor product performance, analyze results, and recommend improvements based on data and user feedbackCoordinate product releases, implementation activities, and post-launch validationTranslate between technical and non-technical stakeholders, communicating progress, risks, dependencies, and delivery statusContribute to continuous improvement of product management processes and practices What We're Looking For Required Bachelor's degree in Computer Science, Engineering, or a related technical field4+ years of experience as a Technical Product Manager, Product Owner, or in a similar technical product or program management roleStrong, hands-on experience writing user stories and acceptance criteriaProven experience owning and prioritizing a product backlogStrong understanding of the software development lifecycleExperience working with APIs, system integrations, third-party platforms, and interconnected systems (engineering background not required)Ability to understand and manage a product end-to-end across its systems and user workflowsComfortable coordinating across multiple engineering, product, and business teamsExcellent written and verbal communication skills, with a talent for translating between technical and non-technical audiencesFamiliarity with project management tools such as Jira, Asana, or similarBased in the United States (preferred) Nice To Have Experience with payment or credit card terminal integrations, particularly the software and integration layer connecting PIN pads and payment terminals to the broader application or platform (this is a major bonus, but not required)Experience using product analytics and user feedback to drive prioritization decisionsBackground in healthcare, veterinary, or other multi-location service businesses