Technical Product Manager

About the Role

Join our team as a Technical Product Manager in a fixed hybrid role (Monday/Friday remote; Tuesday-Thursday onsite) at our HQ in Maple Plain, MN. This role supports the ownership of a key operational domain within the Proto Labs Network, contributing to the evolution of our software development for finance and procurement capabilities. You'll work closely with senior product managers, engineering, and business stakeholders to execute the product strategy and roadmap.

Responsibilities

• Support EDI (Electronic Data Interchange) systems (CLEO, SPS Commerce) for B2B connectivity with customers and vendors.
• Integrate EDI and non-EDI standards with customized mapping requirements.
• Define, track, and communicate product success metrics, including adoption, customer experience, quality, operational performance, on-time delivery, and business impact.
• Own and maintain the product roadmap, balancing new capability development with friction-reduction and quality-of-experience work.
• Translate business and customer needs into clear requirements, user stories, and acceptance criteria.
• Prioritize the backlog using a consistent framework, balancing engineering capacity, customer/business impact, and cross-functional input.
• Drive execution with engineering and design teams through release planning, scope management, risk mitigation, dependency coordination, and successful product launches.
• Understand partner segments, customer needs, and end-to-end workflows from quote to delivery.
• Run problem validation, experiments, and prototypes; write clear PRDs.
• Partner with the business on partner lifecycle and network-wide tradeoffs across speed, quality, cost, and utilization.
• Collaborate with engineering leadership to balance feature delivery with investments in reliability, scalability, maintainability, and sustainable development practices.

Qualifications

• A degree in Business, Computer Science, or a related field, or equivalent practical experience.
• 4+ years of product management (or closely related) experience.
• 3+ years of experience supporting EDI systems and/or processes.
• Demonstrated ownership of a product, feature set, or domain from discovery through launch and adoption.
• Experience working with software engineers and designers in an Agile environment with a predictable shipping cadence.

Skills

• Comfortable working with funnels, experiments, and cost/benefit framing to support decisions.
• Ability to define clear success metrics and measure product performance against business outcomes and KPIs.
• User-centric mindset with the ability to balance customer, business, and operational considerations.
• Strong analytical, problem-solving, and communication skills.
• Curiosity and willingness to learn quickly in a fast-paced environment.
• Strong written and verbal communication skills with technical and non-technical stakeholders.
• Able to create clarity in complex domains and build alignment without direct authority.
• Pragmatic, decisive, and impact-oriented, focusing on outcomes over outputs.

Preferred Qualifications

• Experience with Microsoft AX and Dynamics 365 or similar ERP ecosystems.
• Experience supporting enterprise applications in digital manufacturing, B2B marketplaces, supply chain, and e-commerce domains.
• Familiarity with ERP/MES concepts, order orchestration, allocation/routing engines, and API-first systems.
• Experience with EDI integrations, including transaction mapping, error handling, and coordination across ERP and external partner systems.
• Experience with analytics and discovery tools (e.g., Looker/Domo/Tableau, SQL, Miro).
• Exposure to complex operational environments where technology, people, and process all need to work together.

Benefits

• Health Insurance: Traditional or High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• 3+ weeks of PTO, Wellness, Holiday Pay, and Volunteer Hours
• 401k with company match and immediate vesting
• Employee Stock Purchase Program at a discounted rate
• Matching grants through Protolabs Foundation

Pay

$107,400 - $161,000 a year. Protolabs offers a competitive total rewards package, and compensation mix varies based on position, including base wage, incentives, and commissions. Actual pay depends on factors like job function, experience, skills, training, education, and certifications.

Proto Labs maintains ITAR-compliant operations in all U.S.-based facilities. This role is open only to U.S. Citizens, lawful permanent residents (green card holders), or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g., E, F-1, H-1, H-2, L, B, J, TN, or OPT) are not eligible.