Technical Product Manager - AI Neobank

About BJAK

BJAK’s mission is to help people get smarter ways to plan, save, and grow their money. Founded in 2019, BJAK built the first mobile-first insurance platform in Southeast Asia, making insurance accessible online to millions. Today, it is the leading insurance platform in the region and is expanding into spending, saving, investing, exchanging, traveling, and more. The company operates globally with teams across more than 20 nationalities, both in offices and remotely, and values driven, passionate contributors who build next-generation financial products.

About the Role

BJAK is building an AI-native Neobank Superapp for Southeast Asia across payments, remittance, insurance, wealth, and trading. These products move real money, so reliability, regulatory compliance, and third-party financial rails are core to the product—not afterthoughts. The Technical Product Manager owns a product vertical end-to-end, from strategy and outcomes through technical design, delivery, and launch. While AI-native by default, AI is a tool, not the goal. The role requires judgment on where AI genuinely improves outcomes, where deterministic systems must remain in control, and how to build products that are reliable, auditable, and trusted.

What You'll Own

• Owning a product vertical end-to-end, including strategy, metrics, roadmap, priorities, and delivery.
• Shaping technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security, and scalability.
• Driving trade-offs across correctness, speed, cost, reliability, regulatory requirements, and user experience.
• Building regulatory requirements into the product across KYC, transaction monitoring, limits, privacy, and licensing.
• Applying AI where it improves outcomes, with clear evaluation, safeguards, human oversight, and failure handling.
• Shipping products around external dependencies, including regulatory approvals, financial rails, and third-party partners.
• Aligning Engineering, Design, Compliance, Operations, Treasury, and Finance around clear product decisions and launch requirements.

What We're Looking For

• 5+ years of product management experience, including ownership of complex technical products from strategy through production.
• Strong technical foundation across system architecture, APIs, databases, workflows, failure modes, and distributed systems.
• Experience working closely with engineers and ability to review, challenge, and contribute to technical designs.
• Experience in payments, banking, remittance, insurance, trading, or another regulated, high-consequence product domain.
• Strong product judgment and ability to make difficult trade-offs under technical, regulatory, and operational constraints.
• Experience building with LLMs or AI products, including evaluation, reliability, and understanding when AI should not be used.

Nice to have:

• Engineering or highly technical product background.
• Experience building zero-to-one fintech or consumer products.
• Experience defining evaluation frameworks for ML or LLM-powered products.

Outcomes

• Clear vertical strategy and legible roadmap.
• Ships fast and clears the gates that actually block launch.
• Money is correct and users are never misled about the state of their funds.
• AI features are valuable, predictable, and trusted.
• Trade-offs made deliberately under uncertainty and hold up when challenged.
• Engineering, design, compliance, and operations are aligned with minimal friction.

Location

This is a remote role. We hire globally and work across multiple countries and time zones. Candidates should be comfortable working effectively in a distributed, fast-moving international team and collaborating with colleagues across different locations. English is our main working language across global teams. Strong English communication is required.

Interview Process

• Online assessment or practical task.
• Technical interview.
• CEO / final round.

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.