Technical Product Manager - AI Delivery Research

About the team

At Cisco, we are redefining customer experience through the power of Cisco IQ. Our global team operates at the frontier of innovation, building intelligent platforms that anticipate needs rather than just reacting to them. We leverage cutting edge AI to solve complex enterprise challenges, fostering a culture driven by curiosity, collaboration, and rapid iteration.

Responsibilities

• Research market trends and competitor strategies to identify AI driven automation opportunities to keep our portfolio ahead of the curve.
• Analyze delivery workflows to provide actionable outside in perspectives that empower internal service teams to elevate customer value.
• Collaborate closely with technical product managers and engineering peers to translate findings into feature and roadmap recommendations to accelerate product innovation.
• Deliver comprehensive competitive briefs and capability matrices to guide internal product development decisions with crystal clear market intelligence.
• Evaluate emerging artificial intelligence solutions to ensure our delivery tooling remains competitive in the enterprise space and delivers unmatched value.