Technical Partner Operations Specialist, OlmoEarth

About the role

Persons in these roles are expected to work from our offices in Seattle. On-site requirements vary based on position and team. If you have questions about on-site work arrangements for this role, please ask your recruiter.

Responsibilities

• Evaluate proposed use cases against current platform capabilities.
• Prepare relevant examples and co-lead platform introductions.
• Explore new use cases in the platform and research remote-sensing approaches.
• Review and respond to inbound partner inquiries — keeping communications timely, clear, and well-documented in our CRM tool.
• Surface what needs attention: new opportunities, time-sensitive requests, or open questions worth discussing as a team.
• General administrative and coordination support — meeting summaries, conference proposals, compliance questionnaires.
• Investigate issues reported by partners and communicate them clearly to the engineering team.
• Identify recurring patterns and share them with engineering and research on a regular cadence.
• Support product scoping where partner needs intersect with platform development.

Requirements

• 5+ years in partnerships, customer success, account management, technical program management, or a related role.
• Working experience with geospatial toolsets or platforms (e.g., Google Earth Engine, QGIS, ArcGIS); familiarity with remote sensing, Earth observation, or environmental science.
• Strong written communicator across a range of formats and audiences.
• Comfort navigating technical products and concepts; curiosity and self-driven learning aptitude.
• Ability to operate independently with limited supervision.
• Demonstrates a strong ownership mindset, willing to roll up their sleeves and contribute wherever needed to help the team achieve its goals.
• Effective prioritization and organization skills; demonstrated ability to build repeatable processes and operational systems.
• Uses AI tools to move faster — and knows when to question their output.

Qualifications

• Conceptual familiarity with AI/ML (models, training data, fine-tuning).
• Comfort scanning technical literature to inform a conversation.

Skills

• Strong written communication skills.
• Experience with geospatial toolsets or platforms.
• Ability to navigate technical products and concepts.
• Self-driven learning aptitude.
• Ability to operate independently with limited supervision.
• Ownership mindset.
• Prioritization and organization skills.
• Uses AI tools to move faster.

Benefits

• Medical, dental, vision coverage.
• Health savings account, healthcare reimbursement arrangement, and health care and dependent care flexible spending account plans.
• 401(k) plan.
• $125 per month for commuting or internet expenses.
• $200 per month for fitness and wellbeing expenses.
• Sick days per year in line with Seattle sick time requirements.
• Twelve paid holidays throughout the calendar year.

Pay

The base salary range for this role is $89,520 - $134,280.

Schedule

This is a temporary, full-time role scheduled for a 6 month period of time that will work from our Seattle office. There is a possibility of extension based on performance, budget and business needs.