Technical Operator

About The Role

As part of the Operator and Maintenance team you will be empowered to meet the expectations of our guests by ensuring our presentations are operating safely and effectively. Technical Operators are expected to ensure the timing of the different segments of the attraction stay on track and on schedule as well as completing ride safety checks and basic repairs of the ride and AV systems.

• Communicating efficiently using proper radio protocol
• Performing site opening and closing duties, including ride quality checks
• Recovering ride malfunctions
• Cooking ride evacuations in accordance with procedures
• Looking out for and informing Supervisors and Technical team of safety concerns
• Completing daily ride safety checks and intermediate ride repairs
• Evaluating AV system performance, completing preventative maintenance, and basic repairs
• Aiding in training of Ride Operators in typical operation of ride and AV systems and malfunction recovery

Desired Skills

• Technical background
• Demonstrated understanding of mechanical, electrical and computer systems
• Exceptional interpersonal and guest service skills
• Availability to work a variety of shifts including evenings, weekends and holidays
• Comfortable with sitting and/or standing for long periods of time
• 1+ year/s experience with amusement rides an asset

IDEAL BEHAVIORS & TRAITS

• Strong “can-do,” attitude with willingness to be flexible and adaptable
• Ability to make decisions, solve problems and exercise good judgment
• Strong commitment to building positive working relationships
• Willingness to work with a geographically dispersed team in a seasonal environment
• Resourceful, with a curiosity to solve problems and create new solutions
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Sense of urgency to complete job duties accurately and in a timely manner
• Sense of humor and ability to ‘let things roll’ when the unexpected happens
• Solid written and verbal communication skills
• Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
• Solid sense of prioritization and focus to complete tasks

Physical Requirements

• Moves equipment weighing up to 50 pounds unassisted
• Positions self to service and install equipment which may include bending, stooping, crawling, kneeling, or reaching
• Frequently moves throughout jobsite and uses stairs
• May spend extended periods in stationary positions
• Uses ladders and elevated work platforms to complete tasks
• Works at height utilizing fall protection equipment

Pay & Benefits

The wage for this role is $22 USD/hourly, and a full breakdown of perks and benefits will be discussed during the interview process.