Technical Operations Specialist

About the role

The Technical Operations Specialist is an entry-level role responsible for supporting operational activities in a dynamic and highly regulated environment. This position works closely with cross-functional teams to execute assigned tasks, maintain compliance with GMP and quality requirements, and support business objectives through effective communication, documentation, and project coordination. The ideal candidate is detail-oriented, self-motivated, and capable of managing multiple priorities while contributing to operational efficiency and project success.

Responsibilities

• Execute assigned operational tasks and ensure timely completion while maintaining GMP compliance.
• Collaborate with team members and stakeholders to support project progress and meet established deadlines.
• Maintain accurate documentation and records related to operational activities and quality requirements.
• Complete and maintain all required training to ensure uninterrupted access to computerized systems and repositories.
• Utilize computerized systems to locate, review, and compile supporting documentation for Product Specification Files prior to packaging operations.
• Apply analytical thinking and problem-solving skills to resolve operational challenges and support continuous improvement efforts.
• Demonstrate reliability, accountability, and sound business judgment in daily activities.
• Support project management activities by tracking assignments, coordinating priorities, and following through on commitments.
• Communicate effectively with internal teams and stakeholders to ensure alignment and operational success.

Education

• Bachelor's degree preferred.
• Candidates with relevant experience may be considered in lieu of a degree.

Experience

• 0-3 years of experience in operations, manufacturing, quality, supply chain, or a related field.
• Candidates without a bachelor's degree should possess 3+ years of relevant professional experience.
• Experience working in GMP-regulated environments is preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems is preferred.

Qualifications

• Strong verbal and written communication skills required.
• Demonstrated project management and organizational abilities.
• Ability to collaborate effectively across teams and functional areas.
• Knowledge of GMP and quality systems is preferred.
• Strong attention to detail and ability to prioritize multiple tasks efficiently.
• Self-motivated with a proactive approach to work and continuous learning.
• Experience creating reports, presentations, GMP documentation, and performing basic data analysis is beneficial.