Technical Operations Manager

Responsibilities

• Provides logistical, administrative, and procurement support for ship maintenance and operational readiness.
• Coincides with maintenance services, processing requisitions, developing execution plans for assigned work, and ensuring the timely delivery of parts and services to vessels.
• Proactively monitors and follows up on outstanding purchase orders, cabin requests, and other operational requirements to support uninterrupted ship operations.
• Serves as a key point of contact for ship technical matters, providing support for technical issues, audits, inspections, surveys, and compliance-related activities as needed.
• Collects and analyzes technical performance data, tracks operational issues and corrective actions, and provides recommendations to support maintenance planning and long-term operational objectives.
• Collaborates with shipboard and shore-side teams to resolve maintenance needs, coordinate resources, and drive continuous improvement through enhanced reporting, process optimization, and data-driven decision-making.

Qualifications

• A minimum of 3-5 years of experience in operations, logistics, procurement, project coordination, maintenance support, or a related field.
• Experience coordinating multiple projects, vendors, service providers, and operational priorities simultaneously.
• Experience monitoring budgets, processing requisitions, tracking purchase orders, and managing operational documentation.
• Strong knowledge of administrative, logistical, procurement, and maintenance of support processes.
• Ability to coordinate complex activities involving multiple stakeholders, vendors, and operational teams while meeting deadlines and business objectives.
• Strong analytical skills with the ability to collect, interpret, and present operational and performance data in a meaningful manner.
• Identify trends, investigate issues, and recommend solutions that improve operational effectiveness and efficiency.
• Demonstrated problem-solving skills with the ability to proactively resolve issues related to procurement, maintenance support, scheduling, and resource coordination.
• Strong organizational skills and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to build effective working relationships across departments and organizational levels.
• Ability to work independently, take ownership of assignments, and follow through on tasks with minimal supervision.
• Strong customer service mindset with a focus on supporting operational excellence and ensuring timely resolution of shipboard and shore-side support requirements.