Technical Operations & Experiences Coordinator

Overview

The Technical Operations & Employee Experience Coordinator plays a vital role in creating an exceptional workplace experience while ensuring the smooth operation of Endsight's Napa office. This highly collaborative position serves as the primary onsite operational resource for the Napa office, supporting office operations, technical logistics, inventory and asset management, facilities coordination, and employee engagement.

Purpose—What You'll Do

• Deliver an exceptional workplace experience for employees and visitors.
• Cook up daily office operations that keep the Napa office running efficiently.
• Support Technical Operations through inventory management, equipment logistics, shipping and receiving, and asset coordination.
• Partner with Talent and Performance and Leadership to create engaging employee experiences.
• Build efficient operational processes that support business growth.
• Serve as a trusted resource for employees, visitors, vendors, and internal teams.

Success in this Role

• Employees enjoy a welcoming, organized, and highly functional workplace.
• Office operations run smoothly with minimal disruption.
• Inventory remains accurate, organized, and deployment-ready.
• New hire onboarding experiences are seamless and engaging.
• Employee events are well planned, inclusive, and professionally executed.
• Operational processes are continually improved through organization, documentation, and proactive problem solving.

Qualifications

• A high school diploma or equivalent required; an associate's or bachelor's degree in Business, Operations, Hospitality, Human Resources, or related field preferred, or equivalent experience.
• Two or more years of experience in office administration, operations coordination, customer service, workplace experience, or a related field.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft 365.
• The ability to manage multiple priorities while maintaining exceptional attention to detail.
• A commitment to delivering outstanding customer service.
• A valid driver's license with a clean driving record and the ability to occasionally operate a company vehicle for local deliveries, equipment transport, and operational support.

Preferred

• Business school coursework, associate’s degree, or equivalent experience.
• Experience in hospitality, workplace services, or office administration.
• Administrative assistant experience in HR or operations environments.
• Experience in Managed Services or the IT industry.