Technical Marketing Engineer
About the role
Cisco is seeking a Technical Marketing Engineer (TME) to lead technical engagement and market development for our Hospitality vertical, with a primary focus on driving adoption of Cisco Vision / Smart Cameras and related digital experience solutions across global hotel brands, ownership groups, operators, and franchise organizations.
Responsibilities
- Serve as Cisco's hospitality technology authority (Cisco Vision, guest-facing digital experiences), traveling up to 50-70% to build positive relationships with hotel brands, ownership groups, and IT leaders while representing Cisco at industry conferences, advisory boards, and executive events.
- Serve as the voice of the customer by translating hospitality operational feedback into product requirements, partnering with Product Management, Engineering, UX, and Customer Experience teams to build roadmap priorities, validate concepts through demos/POCs/betas, and identify market trends and competitive opportunities.
- Drive adoption of Cisco Vision across hotel brands by developing repeatable deployment strategies and standard methodologies, collaborating with Sales, Partner, and Customer Success teams, while crafting tailored technical demos, presentations, and collateral (deployment guides, reference architectures, white papers) for hospitality use cases.
- Partner with Smart Camera hotel customers to document successful deployments into compelling case studies and identify innovative implementations, translating lessons learned into product improvements and developing training content to strengthen field, partner, and customer technical readiness.
Requirements
- Bachelor's degree with 5+ years of related experience, Master's degree with 3+ years of related experience, or PhD with relevant experience.
- Experience in technical marketing, solutions engineering, product management, technical consulting, or customer-facing engineering roles.
- Previous work experience in enterprise networking, IP video, digital signage, AV, or hospitality technology ecosystems with hands-on experience supporting 10+ customer deployments or technical implementations at scale.
- Previous experience delivering technical presentations and demonstrations to C-level executives, technical teams, and 50+ customer/partner audiences annually.
- Willingness and ability to travel 50-70% to customer locations, industry conferences, and Cisco offices, supporting a multi-region customer and partner portfolio.
Qualifications
- Bachelor's degree with 5+ years of related experience, Master's degree with 3+ years of related experience, or PhD with relevant experience.
- Experience in technical marketing, solutions engineering, product management, technical consulting, or customer-facing engineering roles.
- Previous work experience in enterprise networking, IP video, digital signage, AV, or hospitality technology ecosystems with hands-on experience supporting 10+ customer deployments or technical implementations at scale.
- Previous experience delivering technical presentations and demonstrations to C-level executives, technical teams, and 50+ customer/partner audiences annually.
- Willingness and ability to travel 50-70% to customer locations, industry conferences, and Cisco offices, supporting a multi-region customer and partner portfolio.
Skills
- Technical marketing, solutions engineering, product management, technical consulting, or customer-facing engineering roles.
- Enterprise networking, IP video, digital signage, AV, or hospitality technology ecosystems.
- Hands-on experience supporting 10+ customer deployments or technical implementations at scale.
- Delivering technical presentations and demonstrations to C-level executives, technical teams, and 50+ customer/partner audiences annually.
- Traveling 50-70% to customer locations, industry conferences, and Cisco offices.
Benefits
- Medical, dental, and vision insurance.
- A 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
Pay
The starting salary range posted for this position is $124,000.00 to $174,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.
Schedule
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Optional 10 paid days per full calendar year to volunteer