Technical Manager, Fleet (A330)

About the Role

The A330 Fleet Technical Manager plays a critical role in Flight Operations at Delta, reporting directly to the Lead Technical Manager. This position involves defining, developing, and implementing operational procedures for the Delta aircraft fleet through coordination with fleet leadership, OEMs, vendors, and regulatory agencies.

Responsibilities

• Define, develop, and implement operational procedures for respective Delta aircraft fleet
• Work closely with Delta Fleets, Ops Info Technical Writers, and FAA to revise aircraft and training manuals and write technical/procedural fleet bulletins
• Identify necessary aircraft equipage modifications due to regulatory changes, aircraft manufacturer changes, or safety and standardization requirements
• Serve as Flight Operations expert to review and approve all changes to aircraft Minimum Equipment List (MEL) and Operational Data Manual (ODM)
• Act as liaison with TOC, OCC, MCC, In-flight, Corporate Safety, and Airport Customer Service personnel on fleet operational/safety issues
• Serve as Flight Operations point of contact to TOC for EP-19 development and approvals, signing Engineering Action Requests, and SCEPTRE signoffs
• Provide technical expertise/support to Fleet Instructors, Line Check Pilots, and Line Pilots
• Identify SMS triggers, complete initial steps under SRM (system task analysis), and identify hazards and risk acceptance
• Evaluate new and used aircraft as part of aircraft transactions, new aircraft deliveries, and mergers
• Author and create original source material such as Fleet Bulletins and newsletter articles
• Maintain direct contact with airframe/engine OEM and avionics vendors
• Manage and implement avionics (communications, navigation, & surveillance) modifications
• Incorporate procedural changes mandated by Airworthiness Directives (ADs)
• Assist Technical Writers and Publication SMEs throughout the Aircraft Operating Manual
• Coordinate cabin configuration, Wi-Fi, and IFE changes
• Remain line operations familiar by observing domestic and international operations from jumpseat
• Support Chief Standards Captain and Chief Training Captain to address fleet technical or mechanical problems
• Respond to Flight Crew Reports and Aviation Safety Action Program reports
• Review pilot actions associated with MSI events
• Interact with TechOps Fleet Engineering and Technical Services to address trends or reliability issues
• Partner with MCC personnel to avoid flight delay or restore the flight schedule when pilot-related operational issues occur

Requirements

• Engineering/technical degree or a comparable practical, technical background
• Airframe & Powerplant certification or FAA pilot certificate is highly desirable
• Must successfully complete the appropriate ground schools on the assigned aircraft and pass an exam on aircraft systems, limitations, and procedures
• Must possess excellent communications skills, both written and oral
• Must be able to read and analyze complex technical diagrams and engineering drawings and create communications for flight operations publications
• Must possess working knowledge of advanced technologies, including air-ground datalink techniques, satellite communications and navigation, flight management systems, and the International Civil Aviation Organization Future Air Navigation plan
• Must be physically capable of accessing aircraft interiors and flying as an observer in the cockpit
• Must be a self-starter capable of producing high-quality work with the ability to follow through on assigned tasks and meet deadlines with minimum supervision
• Must be willing to occasionally work flexible hours and travel to industry events

Preferred Qualifications

• Bachelor’s Degree in engineering or other technical degree
• 5 plus years of relevant experience
• Airbus, Boeing, or avionics experience

Benefits

• Competitive salary, industry-leading profit-sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity, and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program, free financial coaching, and extensive mental health resources
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve long-term career goals
• World-wide partnerships to engage in community service and innovative sustainability goals
• Business Resource Groups to connect employees with common interests, promote inclusion, and provide perspective
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks (e.g., car and hotel rentals, auto/home/pet insurance, legal services, and childcare)