Technical Lead - QA

Job Summary

The team hosts various user studies provided from the client that require us to monitor and evaluate various forms of data collections. The team hosts various studies that range from speech sound movement gesture motion capture and facial recognition that are intended to provide data to train machine learning models.

Responsibilities

• Supervise data collection processes from preparation setup implementation and quality control.
• Accountable for the completion of delegated tasks assigned to their projects including but not limited to stakeholder requests artifact upkeep triaging bugs expected quality of reporting and device management (device setup tracking uploads and issues).
• Conduct both quality evaluations and data collections for various projects.
• Implement feedback from project associates and participants to improve user experience and data quality.
• Reporting during set cadence for business reviews with the client.
• Excellent communication skills to ensure the successful implementation of process changes and all associated tasks that support the process (artifact updates device shipment allocation setup associate training and expected reporting).
• Oversee communications between client and project associates and ensure timely resolution of inquiries.
• Drive compliance and follow through with team members assigned to their projects for all relevant policies and procedures.
• Lead by example through support motivation and mentoring of all team members who are assigned to their projects.
• Identify and maintain project devices item inventory for all locations including shipping and procurement of new and existing items or devices.
• Hosting weekly project meetings to conduct weekly check-ins with project associates.
• Track metrics for the team and create relevant action plans.
• Manage assigned data collection project(s).
• Communicate with stakeholders.
• Coordinate new and existing projects.
• Absent from attending or complying with company policies.

Requirements & Benefits

• Required Qualifications: Graduate Master degree or P.hd preferred.
• Adept at navigating shell environments and executing command-line operations.
• Conducted comprehensive technical editing and validation of product datasheets.
• Managed firmware deployment and system rollbacks to ensure device stability and minimal downtime.
• Experience: Min Experience required: (6 to 8 years in similar industry or role) / should have mentored a team / or played a role of an acting Team lead.
• Attention to detail good decision making skills Critical thinking and adaptability Excellent communication & writing skills Ability to work under the stipulated timelines and be able to multitask.
• Should be able to identify the areas of opportunity that will contribute to the overall development of the process metrics Should be flexible in terms of shifts taking responsibility and Initiatives for the process Strong knowledge on the uses of Google sheets slides docs etc.

Pay

N/A

Schedule

N/A

Benefits

N/A