Jobs · Information Technology · Illinois

Technical Lead Infrastructure

TIAA · West Chicago, IL · 2 wk ago
HybridInformation Technology$113k–$145k/yrFull-time
Disaster Recovery Technical Lead We are seeking an experienced Disaster Recovery Technical Lead with expertise with Cutover Automation Orchestration and Execution tool or similar tools to assist in the development and execution of complex disaster recovery plans across application and infrastructure teams. This role is critical to our organization's data center failover capabilities, requiring deep technical knowledge of automated cutover processes and the ability to orchestrate large-scale disaster recovery testing initiatives. The ideal candidate will serve as the bridge between technical teams and technical continuity objectives while managing sophisticated automation workflows. Responsibilities And Duties: Cutover Automation Leadership Develop, configure, and maintain disaster recovery runbooks and workflows within the Cutover Automation platform. Develop automated cutover sequences for complex multi-tier applications and infrastructure components. Create and manage dependencies, timing controls, and validation checkpoints within automated runbooks. Train and support application and infrastructure teams in utilizing Cutover Automation tools effectively for their specific recovery scenarios. Cross-Functional Collaboration & Plan Development Partner closely with application owners, database administrators, network engineers, and infrastructure teams to develop comprehensive disaster recovery plans. Conduct detailed application dependency mapping sessions to understand system interdependencies and recovery sequences. Translate application failover requirements into technical disaster recovery procedures and automated workflows. Facilitate regular planning sessions with stakeholders to ensure recovery plans remain current and aligned with evolving system architectures. Large-Scale Data Center Failover Management Lead the planning, coordination, and execution of enterprise-wide data center failover tests involving hundreds of applications and systems. Orchestrate complex testing scenarios and full data center failover. Manage testing timelines, resource allocation, and communication protocols during large-scale disaster recovery exercises. Coordinate with operations, network operations, and security teams to ensure comprehensive testing coverage. Technical Implementation & Optimization Assist Application teams to configure and maintain disaster recovery automation scripts, progress monitoring alerts, and validation procedures within the Cutover platform. Integrate Cutover Automation with existing IT service management tools, data systems, and communication platforms. Optimize runbook performance through continuous testing and refinement of automated procedures. Implement and maintain role-based access controls and approval workflows to ensure proper governance of recovery operations. Testing & Validation Excellence Coordinate comprehensive testing strategies that validate both automated procedures and manual intervention capabilities. Execute regular testing cycles including application-level tests, infrastructure failovers, and end-to-end recovery scenarios. Analyze test results, identify performance bottlenecks, and implement improvements to enhance recovery capabilities. Maintain detailed test documentation and provide actionable recommendations for remediation activities. Compliance & Risk Management Ensure disaster recovery programs comply with regulatory requirements and industry standards. Assist in preparing audit activities and provide documentation to support compliance reviews. Identify and document risks related to disaster recovery capabilities and recommend mitigation strategies. Maintain awareness of emerging threats and vulnerabilities that could impact recovery operations Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 8IC Required Skills: 5 + years of experience in disaster recovery or IT operations with specific focus on large-scale enterprise environments.Experience in Cutover Automation platform including API integration, custom scripting, and advanced workflow development.Experience in enterprise recovery technologies and virtualization platforms including VMware vSphere, Microsoft Hyper-V, and cloud-based recovery services.Experience of database recovery procedures for Oracle, SQL Server, and other enterprise database platforms and core infrastructure. Preferred Qualifications Professional certifications such as Certified Business Continuity Professional (CBCP), ITIL Expert, or vendor-specific certifications for Cutover Automation.Experience with cloud platforms and hybrid disaster recovery architectures involving AWS Cloud.Knowledge of automation and scripting languages including PowerShell, Python, or Bash for custom integration development.Familiarity with enterprise monitoring tools such as Splunk, ServiceNow, or similar platforms.Advanced troubleshooting and problem-solving skills for resolving complex technical issues during recovery operations.Experience analyzing system dependencies, performance bottlenecks, and recovery time optimization opportunities.Strong analytical skills for evaluating test results and identifying areas for improvement in recovery procedures.Excellent project management skills with experience coordinating large-scale technical projects involving multiple stakeholders.Strong presentation and documentation skills for communicating with both technical teams and executive leadership. SStrong background in enterprise application architectures, database systems, and infrastructure technologies. Related Skills Accountability, Adaptability, Business Acumen, Cloud Platforms, IT Business Analysis, IT Disaster Recovery, IT Infrastructure, Network Infrastructure, Risk Mitigation Anticipated Posting End Date: 2026-10-02 Base Pay Range: $113,000/yr - $145,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Benefits And Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary. Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If You Are a U.S. Applicant And Desire a Reasonable Accommodation To Complete a Job Application Please Use One Of The Below Options To Contact Our Accessibility Support Team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here. , Preferred Qualifications Professional certifications such as Certified Business Continuity Professional (CBCP), ITIL Expert, or vendor-specific certifications for Cutover Automation.Experience with cloud platforms and hybrid disaster recovery architectures involving AWS Cloud.Knowledge of automation and scripting languages including PowerShell, Python, or Bash for custom integration development.Familiarity with enterprise monitoring tools such as Splunk, ServiceNow, or similar platforms.Advanced troubleshooting and problem-solving skills for resolving complex technical issues during recovery operations.Experience analyzing system dependencies, performance bottlenecks, and recovery time optimization opportunities.Strong analytical skills for evaluating test results and identifying areas for improvement in recovery procedures.Excellent project management skills with experience coordinating large-scale technical projects involving multiple stakeholders.Strong presentation and documentation skills for communicating with both technical teams and executive leadership. SStrong background in enterprise application architectures, database systems, and infrastructure technologies.

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