Technical Lead

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer relationships and provide technical support
• Identify and resolve customer issues efficiently
• Collaborate with cross-functional teams to enhance service delivery

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in customer support or technical roles
• Strong problem-solving and communication skills

Qualifications

• Proficiency in relevant software tools
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple tasks

Skills

• Customer service skills
• Technical troubleshooting
• Team collaboration

Benefits

• Competitive salary package
• Paid time off
• Professional development opportunities

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position with flexible working hours