Technical Lead

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. Job Summary: The Technical Lead, Insurance Operations will serve as a Subject Matter Expert responsible for establishing centralized form repositories, documenting workflows, and providing product leadership and guidance to support Production Underwriters. This role focuses on reviewing daily team procedures to increase productivity and efficiency while collaborating with cross-functional teams to define common enterprise processes and contribute to Allied World's Target Operating Model Initiative. Job Duties and Responsibilities: Product Leadership & Documentation Gain deep understanding of Product Set including form set by related regulatory and compliance requirementsEstablish centralized repository of forms for team membersDocument workflows, create and maintain process maps and training materials Technical Expertise & Process Improvement Serve as Subject Matter Expert for system testing and projects related to the line of businessReview daily team procedures for opportunities to increase productivity and efficiency metricsProvide training sessions, process documentation and workflow updates Cross-Functional Collaboration Participate in Technical Lead Work stream Project to define common processes and procedures for the enterpriseInitiate cross training opportunities between teamsWork collaboratively with Insurance and Business Operations team membersContribute to the Allied World Target Operating Model Initiative Professional Development & Support Participate in Allied World Learning and Development Opportunities (online, in-person, and group training sessions)Engage in AW Connect Conversations with meaningful, measurable and personal goalsPerform Account Coordinator duties as necessary Qualifications: Bachelor's degree or relevant years in the industryKnowledge of insurance and experience with internal customersRisk Management degree and/or Professional Insurance designation preferredStrong demonstrated negotiation and influencing skillsExcellent written & verbal communication skillsStrong organizational skills and ability to function independentlyProficient computer skills in: Windows-based systemsMicrosoft Word and ExcelInternet explorer based applications The salary range for this role is between: Our generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law. Working at Allied World Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: • Instant membership in the Allied World — a global network of colleagues who will support your career journey • A manager who will help you build your career through a structured coaching program • Access to a full suite of learning and development tools and resources Global Presence Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.