Technical Lab Technician

About the role

Accountable for the results of demonstrating creative and innovative problem-solving abilities resulting in contribution to the state of the art. Performs the debug of original or prototype equipment, products, devices, components or experiments. Responsible for the operation and maintenance of digital printers in a development and test lab environment. Documents and reports observations and issues via the appropriate channel.

Responsibilities

• Aids in lab operation and preventative maintenance tasks, as needed
• Notifies more senior professionals of any observed supply needs, tool requirements, or equipment replacements
• Reports unusual wear or equipment degradation to adjust maintenance schedules, change processes, or make equipment adjustments/calibrations
• Plans work with input from engineers, and request operator assistance to complete work when necessary
• Works under the general guidance of more senior professionals, and decisions are aided by tools and processes
• Manages own work accordingly, understands overall priorities set by management, and reports daily progress to others on the team
• Aids in the repair of lab printers and other equipment when necessary
• Trains other operators in equipment and lab operations and procedures as needed
• Aids Development and QDE Engineers in test environment setup and execution
• Sets up, and performs basic tests cases, procedures, experiments, simulations or changes in accordance to written procedure
• Performs complex setup and maintenance of equipment
• Aids Operators to run high-speed, digital printers using ink-jet and electro-photographic technology and associated pre and post processing equipment in the development labs
• Assists engineers with lab configurations, equipment moves, and other work as needed
• Produces print samples and collects data at various operating points as directed

Qualifications

• General knowledge of engineering disciplines or physical sciences such as electronics, logic, mechanics, hydraulics, plastics, metallurgy, ceramics and materials, design, layout, chemistry, physics, or mathematics
• Technical Associates Degree or Certificate, or equivalent experience in operation of measurement equipment

Skills and Abilities

• Able to follow and complete test plans provided by engineering staff, collect and measure data, perform defined maintenance and contribute to a clean and safe working environment
• Analytical ability, ingenuity, and a highly specialized technical ability are necessary to modify or develop new, unusual or more involved designs, layouts, products, devices, methods or procedures
• Follows standard practices
• Interaction / collaboration on technical issues with both department and functional peers
• Able to build stable internal working relationships
• Able to negotiate to resolve basic technical issues
• Able to perform printer equipment preventive maintenance following established written service maintenance procedures for cleaning, adjustment, alignment and verification of proper function, including long interval maintenance (i.e. 6 month, 1 year, and 2 year intervals)

Working Conditions, Mental and Physical Demands

• Cope with stressors and demands that are associated with the job and/or the work environment so that acceptable and defined levels of performance and overall contribution are maintained
• Work in areas which adhere to state and federal regulatory standards, or where no such standards exist, to nationally accepted guidelines; i.e., dust, fumes, physical and chemical agents
• Adaptable and flexible to work environment including, but not limited to, out of town travel as required to meet business commitments and working overtime, as business needs may require, handling multiple tasks concurrently, and easily adapting to new assignments, system, tools
• Produce clear, concise, accurate written communication, clearly conveying thoughts and ideas to peers, management, and customers
• Establish and maintain positive work relationships with peers, management, and customers, displaying willingness to understand diverse points of view
• Learn and apply new equipment and tools within an acceptable timeframe
• Assume ownership of assignments, completing commitments on time