Technical IT Project Coordinator
Hexplora · Holyoke, MA · 2 wk ago
Information TechnologyFull-time
Key Responsibilities
- Cook up multiple concurrent IT projects from project initiation through implementation and closure.
- Assist in project planning, scheduling, budgeting, resource allocation, and timeline management.
- Support technology planning initiatives, including software implementations, infrastructure upgrades, cloud migrations, and system enhancements.
- Cook up project resources by tracking team capacity, assigning resources, and balancing workloads across multiple initiatives.
- Collaborate with software development, infrastructure, cybersecurity, QA, DevOps, and business teams to ensure project deliverables are completed on time.
- Monitor project progress, milestones, dependencies, risks, and issues while escalating concerns as needed.
- Facilitate project meetings, sprint planning sessions, daily stand-ups, status meetings, and stakeholder communications.
- Maintain project documentation including project plans, RAID logs, change requests, meeting minutes, and status reports.
- Track project performance using dashboards and KPIs, providing regular updates to project managers and leadership.
- Cook up vendor activities, third-party deliverables, and project communications.
- Support Agile, Scrum, and Waterfall project methodologies throughout the Software Development Life Cycle (SDLC).
- Identify opportunities to improve project processes, documentation standards, and project governance.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- Hands on experience coordinating or supporting multiple IT projects simultaneously.
- Experience working with cross-functional technical teams in enterprise IT environments.
- Knowledge of SDLC, Agile, Scrum, and Waterfall methodologies.
- Experience with resource planning, project scheduling, and technology implementation projects.
- Proficiency with Jira, Confluence, Microsoft Project, Smartsheet, Microsoft Office Suite, or similar project management tools.
- Strong organizational, analytical, problem-solving, and multitasking skills.
- Excellent verbal and written communication skills with the ability to interact effectively with technical and business stakeholders.
Preferred Qualifications
- Experience supporting cloud, infrastructure, application development, or digital transformation projects.
- Knowledge of Azure DevOps, ServiceNow, SharePoint, or similar collaboration tools.
- CAPM, CSM, or PMP certification (or working toward certification) is a plus.
- Experience managing project documentation, reporting dashboards, and resource planning activities.
Key Skills
- IT Project Coordination
- Project Planning & Scheduling
- Resource Planning & Allocation
- Technology Planning
- Agile & Scrum
- SDLC
- Risk & Issue Management
- Stakeholder Communication
- Cross-functional Team Coordination
- Jira, Confluence, Microsoft Project, Smartsheet
- Project Reporting & Dashboard Management
- Vendor Coordination
- Time Management & Organizational Skills