Jobs · Information Technology · Massachusetts

Technical IT Project Coordinator

Hexplora · Holyoke, MA · 2 wk ago
Information TechnologyFull-time

Key Responsibilities

  • Cook up multiple concurrent IT projects from project initiation through implementation and closure.
  • Assist in project planning, scheduling, budgeting, resource allocation, and timeline management.
  • Support technology planning initiatives, including software implementations, infrastructure upgrades, cloud migrations, and system enhancements.
  • Cook up project resources by tracking team capacity, assigning resources, and balancing workloads across multiple initiatives.
  • Collaborate with software development, infrastructure, cybersecurity, QA, DevOps, and business teams to ensure project deliverables are completed on time.
  • Monitor project progress, milestones, dependencies, risks, and issues while escalating concerns as needed.
  • Facilitate project meetings, sprint planning sessions, daily stand-ups, status meetings, and stakeholder communications.
  • Maintain project documentation including project plans, RAID logs, change requests, meeting minutes, and status reports.
  • Track project performance using dashboards and KPIs, providing regular updates to project managers and leadership.
  • Cook up vendor activities, third-party deliverables, and project communications.
  • Support Agile, Scrum, and Waterfall project methodologies throughout the Software Development Life Cycle (SDLC).
  • Identify opportunities to improve project processes, documentation standards, and project governance.

Required Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Hands on experience coordinating or supporting multiple IT projects simultaneously.
  • Experience working with cross-functional technical teams in enterprise IT environments.
  • Knowledge of SDLC, Agile, Scrum, and Waterfall methodologies.
  • Experience with resource planning, project scheduling, and technology implementation projects.
  • Proficiency with Jira, Confluence, Microsoft Project, Smartsheet, Microsoft Office Suite, or similar project management tools.
  • Strong organizational, analytical, problem-solving, and multitasking skills.
  • Excellent verbal and written communication skills with the ability to interact effectively with technical and business stakeholders.

Preferred Qualifications

  • Experience supporting cloud, infrastructure, application development, or digital transformation projects.
  • Knowledge of Azure DevOps, ServiceNow, SharePoint, or similar collaboration tools.
  • CAPM, CSM, or PMP certification (or working toward certification) is a plus.
  • Experience managing project documentation, reporting dashboards, and resource planning activities.

Key Skills

  • IT Project Coordination
  • Project Planning & Scheduling
  • Resource Planning & Allocation
  • Technology Planning
  • Agile & Scrum
  • SDLC
  • Risk & Issue Management
  • Stakeholder Communication
  • Cross-functional Team Coordination
  • Jira, Confluence, Microsoft Project, Smartsheet
  • Project Reporting & Dashboard Management
  • Vendor Coordination
  • Time Management & Organizational Skills

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