Technical Instructor

Responsibilities

Workato's Education team helps our customers, partners, and community build real skills on the Workato platform — from first recipe to advanced, production-grade automations. We are looking for a Technical Trainer to create and deliver hands-on training that teaches people how to do things in Workato and gives them a strong foundation to build on. This is a hands-on, build-and-deliver role. You will design training content that breaks down platform concepts into clear, practical lessons, deliver that content live and in person, and produce a library of training videos that scale your impact well beyond the classroom. You will bring an instructional design mindset to everything you create — structuring content around how people actually learn — while staying deeply technical and close to the product.

You will be responsible for creating training content that teaches users how to accomplish real tasks in Workato and how to master the platform's foundations — covering core architecture, recipe design, best practices, and common patterns. You will deliver training in person through instructor-led sessions, bootcamps, workshops, and hands-on labs, providing real-time guidance and feedback to learners. You will produce high-quality training videos and on-demand content, including walkthroughs, how-to tutorials, and foundational lessons that scale to a global audience. You will apply instructional design principles to structure curricula, lab guides, and job aids around clear learning objectives and adult-learning best practices. You will partner with product, engineering, and subject matter experts to keep content accurate and up to date as the platform evolves. You will gather feedback from learners and stakeholders to continually refine and improve content and delivery. You will build practical, real-world exercises and use cases that let learners apply new skills hands-on.

Requirements

• A minimum of 3 years of experience in technical training, instructional design, technical enablement, or a related field, preferably in enterprise software, SaaS, or platform companies.
• Workato certification (or the ability to earn it shortly after joining); hands-on development experience building Workato recipes and automations is a strong plus.
• Demonstrated experience creating technical training content — curricula, lab guides, tutorials, and how-to materials.
• Proven ability to deliver engaging instructor-led training in person to both technical and business audiences.
• Experience producing training videos and on-demand learning content, with comfort using video creation and editing tools.
• Willingness and flexibility to travel up to 30% of the time.
• A Bachelor's degree or equivalent practical experience.

Qualifications / Experience / Technical Skills

A minimum of 3 years of experience in technical training, instructional design, technical enablement, or a related field, preferably in enterprise software, SaaS, or platform companies. Workato certification (or the ability to earn it shortly after joining); hands-on development experience building Workato recipes and automations is a strong plus. Demonstrated experience creating technical training content — curricula, lab guides, tutorials, and how-to materials. Proven ability to deliver engaging instructor-led training in person to both technical and business audiences. Experience producing training videos and on-demand learning content, with comfort using video creation and editing tools. Willingness and flexibility to travel up to 30% of the time. A Bachelor's degree or equivalent practical experience.