Technical Instructor 2
The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
What You’ll Do
- Congduct training courses for customers and/or employees at Lam’s Training Centers on complex scenarios across multiple products.
- Utilize performance-based equipment training standards (PBET) by performing hands-on training using Lam capital equipment systems, delivering classroom lectures, facilitating online classes, and utilizing mixed-media training strategies.
- Collaborate with engineering, technical support and manufacturing to ensure that course material reflects current product features.
- Validate the applicability of course material with course development team.
- Prepare lesson plans from released engineering and field service documents.
Who We’re Looking For
- Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Experience in technical, mechanical, or maintenance fields.
- Strong organizational skills with the ability to manage priorities effectively.
- Clear, confident communication skills—both written and verbal.
- Customer‑focused mindset with strong service and support skills.
- Effective presentation and facilitation skills, with the ability to engage diverse audiences.
Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws.
Perks And Benefits
At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.