Technical Inside Sales Engineer

About the role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support in a result-driven, fast-paced environment.

Extensive formalized training plus mentorship will develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Why Work for CaptiveAire

• Nation’s leading manufacturer of commercial kitchen ventilation systems, now offering a complete solution of fans, heaters, ductwork and HVAC equipment
• Provides fully integrated, sustainable HVAC systems
• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times
• Mission: to provide the highest quality products and service to users at the lowest possible price
• Strong commitment to employee development, including sponsorship for Professional Engineering license and continuous education through weekly webinars and company-developed technical videos

A Day In The Life

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. Projects span design, procurement, coordination, and post-sale support.

• Building relationships with existing and new customers
• Application engineering to apply products using sound engineering principles
• Project management of installations in progress—managing schedules/plans to guarantee equipment delivery when needed, creating satisfied and returning customers
• Service and technical support of existing equipment
• Supporting end users to maintain high levels of customer service, from assisting contractors with on-site wiring to remote troubleshooting

Primary Job Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications, delivering sustainable products and the latest technologies best designed to meet customers’ needs
• Work directly with engineers, contractors, end users, and food service dealers
• Daily tasks include inside sales support and application engineering; responsibilities may include presentations, quotes, submittals, and technical product support
• Educate and promote CaptiveAire products to users in your market via conference calls, meetings, presentations, and product demos
• Research and develop new business opportunities with new and existing users
• Deliver top-notch customer service and willingness to go above and beyond
• Maintain quick turnaround times
• Continuously evaluate and improve processes and the customer experience

Required Skills

• 0–5 years of experience
• 4-year technical degree in mechanical, electrical, construction, or science-oriented curriculum preferred
• Excellent computer, organizational, and communication/presentation skills
• Strong problem-solving with a passion for continuous learning
• Desire to interface with customers
• Embrace new technologies and business savvy
• Passion for work with an aggressive nature to succeed
• Willingness to travel for various training opportunities
• If not already completed, expectation to take the FE Exam in area of study within 6 months of employment
• Must be a “go-getter”

Benefits

• Medical, dental, and vision insurance
• Disability and life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Pay

$65–$90K base, negotiable depending on experience, with additional monthly bonus based on productivity and profits.