Technical Infra Program Manager, Amazon Robotics

About the Role

Amazon Robotics IT Networking is seeking a Technical Infrastructure Program Manager to drive network engineering programs across our manufacturing and R&D site portfolio. This role sits within the QTS Networking team and works closely with Network Development Engineers to deliver network infrastructure for Amazon Robotics manufacturing, lab, and acquisition sites.

Responsibilities

• Own and drive multiple concurrent network build programs from intake through customer turnover
• Build and maintain project timelines, track milestones, and communicate progress and risks to leadership and cross-functional stakeholders
• Manage dependencies across central IT, corporate security, facilities, LVC contractors, and ISP/circuit vendors
• Partner with NDEs to scope network requirements, validate designs, and drive procurement and installation
• Coordinate cross-org network onboarding for partner and acquisition teams
• Drive vendor engagements including quoting, ordering, escalation, and RMA tracking
• Manage site intake pipeline: triage incoming requests, prioritize against capacity, and maintain demand visibility
• Identify and escalate risks early, define mitigation paths, and drive resolution without waiting to be asked
• Maintain project documentation, runbooks, and operational standards
• Interact with engineers, technicians, project managers, and senior management daily

Qualifications

• 4+ years of technical program management experience
• Experience working with networks, IT infrastructure, or system integration
• Experience managing and coordinating multiple projects simultaneously
• Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines
• Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software)

Preferred Qualifications

• Experience working in a large-scale networking environment
• Experience with network, system, or software architecture
• Experience in Industrial networking and communications
• Experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding
• Experience managing work and priorities through a ticketing system and coordination with Manager

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Pay

USA, MA, North Reading - $127,100.00 - $171,900.00 USD annually

USA, MA, Westboro - $127,100.00 - $171,900.00 USD annually

Company - Amazon.com Services LLC