Technical Implementation Manager - Embedded Finance
Airwallex · New York, NY · 2 wk ago
HybridInformation Technology$150k–$250k/yrFull-time
Responsibilities
- Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end-to-end partner integrations (from scoping through full launch).
- Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day-to-day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
- Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
- Drive a core project team across all phases of the sales and delivery lifecycle: pre-delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post-delivery with technical account managers and support/operations teams.
- Coordinate cross-functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign-off on proposed solution designs and integration approaches.
- Partner with internal product and engineering teams to prioritize solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade-offs where required.
- Collaborate with internal PMO or program functions to align partner-specific delivery milestones with broader product roadmaps and operational readiness plans.
- Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi-workstream efforts spanning multiple regions and stakeholder groups.
- Track and communicate clear metrics across your portfolio (e.g., time-to-go-live, adherence to plan, quality of launch) and lead structured post-launch reviews to drive continuous improvement of our integration playbooks.
Requirements
- Bachelor’s degree in a related field.
- 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi-stakeholder technology or financial services implementations.
- 5+ years of professional services or client-facing delivery experience in a high-paced environment (e.g., consulting, systems integration, or enterprise implementation).
- Demonstrated experience with global payment products or technology-led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
- Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds and job functions, including C-level executives, technical teams, and operations.
- Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.